Front Desk & Admin Coordinator (NHS Band 3)

Transformation Unit; Metropolitan Borough of Solihull; Híbrido; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

Band 3 Receptionist/Meet & Greet, a permanent full-time post (37.5 hours) based in Solihull, is the first point of contact for patients, staff and visitors within the Birmingham and Solihull Mental Health NHS Foundation Trust.

You will perform front-line telephone support, manage enquiries, help with room bookings, collect Friends and Family Test feedback, maintain records and support the wider administrative team in a busy CMHT.

Formación

• NVQ II in Business Administration or working towards it.
• GCSE English or equivalent.
• RSA II Typing.

Responsabilidades

• Provide front-line telephone support and greet patients, staff and visitors.
• Coordinate room bookings and monitor utilisation for the CMHT.
• Collate Friends and Family Test responses and maintain records.

Conocimientos

MS Office

Customer service

Communication

Educación

NVQ II Business Administration

GCSE English

RSA II Typing

Herramientas

RiO

Descripción del empleo

Band 3 Receptionist/Meet & Greet, a permanent full-time post (37.5 hours) based in Solihull, is the first point of contact for patients, staff and visitors within the Birmingham and Solihull Mental Health NHS Foundation Trust.

You will perform front-line telephone support, manage enquiries, help with room bookings, collect Friends and Family Test feedback, maintain records and support the wider administrative team in a busy CMHT.