Receptionist

Surrey and Borders Partnership NHS Foundation Trust; Guildford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free parking

Flexible working

Staff networks

Health and wellbeing support

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking a Band 2 Receptionist for CYPS Mindworks Hub South. You will provide reception duties for a multidisciplinary team, handling face-to-face contact with the public, young people, and families, and manage telephone and email enquiries.

The role requires excellent customer service, the ability to coordinate and prioritise tasks, and competence with Word, Excel and Outlook.

Qualifications

• Passion for providing excellent customer service.
• Ability to coordinate and prioritise work within a busy admin team.
• Competent with Word, Excel and Outlook; IT systems experience.

Responsibilities

• Provide reception duties for a multidisciplinary team.
• Handle face-to-face contact with the public, young people and families; manage telephone and email enquiries.
• Support the administration team and work autonomously when needed.

Skills

Reception duties

Customer service

Coordination and prioritisation

Word

Excel

Outlook

IT systems experience

Tools

Word

Excel

Outlook

Electronic patient information systems

Job description

Surrey and Borders Partnership NHS Foundation Trust

Receptionist

The closing date is 26 August 2026

Job summary

CYPS Mindworks Hub South has an exciting opportunity to join our administration team, providing reception duties for a multidisciplinary team. The Band 2 Reception role will include face-to-face contact with public/young people, client's families/carers, and other agencies; receiving and dealing with telephone and email enquiries.

For a full list of duties please see the job description. The ideal candidate would be someone who has a passion for providing excellent customer service, is able to coordinate and prioritise work effectively whilst providing excellent support to our teams. You should be able to work autonomously, using initiative whilst being a team player within the administration team. The successful candidate will be competent in using Word, Excel, Outlook and ideally have experience in using electronic patient information systems. You must be comfortable working in a busy environment and able to perform effectively whilst dealing with interruptions. This is a full-time position, 37.5 hours per week.

Short-listed candidates will be invited to attend a two-part interview consisting of a face to face interview and an IT skills test.

This post may close earlier than advertised if sufficient applications have been received.

Main duties of the job

Please check the job description & person specification document for more information on the requirements for this job.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

Details

Date posted

12 August 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,618 a year inclusive of 5% HCAS, per annum, pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

325-8105389-CYPS-A

Job locations

• Azalea House, Farnham Road Hospital
• Bray Road
• Guildford
• GU3 2DQ
• United Kingdom

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Azalea House, Farnham Road Hospital

Bray Road

Guildford

GU3 2DQ

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us

Employer contact details

For questions about the job, contact:

Business Lead

Annette Wright

[e-mail]

03002225850

Supporting documents

Supporting links (all open in new tabs)

• Our Values
• Surrey and Borders Partnership NHS Trust website

Privacy notice

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For a full list of duties please see the job description. The ideal candidate would be someone who has a passion for providing excellent customer service, is able to coordinate and prioritise work effectively whilst providing excellent support to our teams. You should be able to work autonomously, using initiative whilst being a team player within the administration team. The successful candidate will be competent in using Word, Excel, Outlook and ideally have experience in using electronic patient information systems. You must be comfortable working in a busy environment and able to perform effectively whilst dealing with interruptions. This is a full-time position, 37.5 hours per week.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.