NHS Reception & Admin Specialist - Flexible Hours

NHS; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A busy GP practice in the UK is seeking a dedicated Receptionist/Administrator to join their team. The candidate will be responsible for patient interactions and managing front desk duties, ensuring a smooth operation of the practice. Applicants should possess strong communication and IT skills, alongside a commitment to confidentiality and customer service. This role entails a variety of administrative tasks while providing excellent support to both patients and clinical staff.

Benefits

Supportive working environment

Training and development opportunities

NHS pension scheme

Flexible working hours

Qualifications

• Previous experience in a customer service, receptionist, or administrative role.
• Strong communication and interpersonal skills.
• Excellent IT skills, including proficiency in Microsoft Office.

Responsibilities

• Greet and assist patients professionally.
• Manage incoming telephone calls adequately.
• Process prescription requests accurately.
• Maintain patient confidentiality as per regulations.

Skills

Customer service experience

Strong communication skills

Excellent IT skills

Ability to multitask

Tools

Microsoft Office

EMIS

SystmOne

Job description

A busy GP practice in the UK is seeking a dedicated Receptionist/Administrator to join their team. The candidate will be responsible for patient interactions and managing front desk duties, ensuring a smooth operation of the practice. Applicants should possess strong communication and IT skills, alongside a commitment to confidentiality and customer service. This role entails a variety of administrative tasks while providing excellent support to both patients and clinical staff.