NHS Reception & Admin Coordinator

Hpft; Watford; On-site; GBP 27,000 - 29,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust is seeking a highly organised Receptionist to provide a welcoming, confident and professional approach in a busy NHS site in Watford. The role covers front-dof-house duties, handling enquiries, and coordinating room bookings while maintaining strong IT skills with Microsoft Office.

The post is full time, 37.5 hours per week, 9:00am–5:00pm, Monday to Friday, with a focus on customer service and accuracy in administration.

Qualifications

• Good level of education/GCSE or equivalent incl. English Language.
• Experience of working in a healthcare/mental health care/office environment.
• Proficient in the use of Microsoft Office software, in particular Outlook, Excel and Word.

Responsibilities

• Answer the telephone and transfer calls to various departments where appropriate.
• Welcoming Service Users, Carers, Professionals and Visitors to the Site and dealing with enquiries on the phone or face to face.
• Checking IDs and handing out security alarms and keys (training provided).
• Reporting maintenance and cleaning issues to the Help desk and keeping accurate maintenance logs.
• Booking all Clinical and meeting rooms for the Clinical and Corporate Staff.

Skills

Microsoft Office

Outlook

Excel

Word

Education

GCSE or equivalent incl. English Language

Job description

Hertfordshire Partnership University NHS Foundation Trust is seeking a highly organised Receptionist to provide a welcoming, confident and professional approach in a busy NHS site in Watford. The role covers front-dof-house duties, handling enquiries, and coordinating room bookings while maintaining strong IT skills with Microsoft Office.

The post is full time, 37.5 hours per week, 9:00am–5:00pm, Monday to Friday, with a focus on customer service and accuracy in administration.