NHS Radiology Appointment Coordinator

King's College Hospital; Orpington; Remote; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Job summary

King’s College Hospital NHS Foundation Trust is recruiting for a Radiology Appointment Coordinator to manage patient bookings and handle referrals across PRUH, Orpington and Beckenham sites. You will ensure accurate patient data, respond to enquiries, and coordinate across radiology teams with a calm, professional approach.

Key duties include maintaining appointments in EPIC, liaising with clinical staff, and supporting RTT targets while safeguarding data confidentiality.

Qualifications

• GCSEs including Mathematics and English.
• ICT qualification or equivalent work-based experience.
• Proficient with Microsoft Office: Word/Excel/Outlook.
• Experience of working within NHS and EPIC systems.

Responsibilities

• Welcoming patients, staff and visitors at the reception desk with a courteous manner.
• Check personal details and update when booking appointments or on attendance.
• Process referrals and ensure patient records are accurate and confidential.
• Answer a high volume of calls via the call centre system.
• Book appointments using the EPIC system and manage RTT targets.
• Prepare morning/afternoon lists and coordinate cross-site examinations.

Skills

Excellent communication

Organisational skills

Professional and courteous manner

Ability to work under pressure

Microsoft Office proficiency

Education

GCSEs including Maths and English

ICT qualification or equivalent

Tools

EPIC systems

Microsoft Office

Job description

King’s College Hospital NHS Foundation Trust is recruiting for a Radiology Appointment Coordinator to manage patient bookings and handle referrals across PRUH, Orpington and Beckenham sites. You will ensure accurate patient data, respond to enquiries, and coordinate across radiology teams with a calm, professional approach.

Key duties include maintaining appointments in EPIC, liaising with clinical staff, and supporting RTT targets while safeguarding data confidentiality.