NHS General Practice Receptionist & Admin Specialist

Grove Medical Centre; Lewisham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

On-site parking

Professional development

Transport links nearby

Job summary

Grove Medical Centre in Lewisham, London, is seeking a receptionist/administrator to join their busy practice team. The role is full-time, 8:00 to 18:45, with rota-based hours and flexibility required.

You will provide front-line reception, handle appointments, calls, and administrative tasks, and support clinical staff while maintaining patient records with confidentiality. NHS GP experience and EMIS Web familiarity are advantages.

Qualifications

• GCSE English and Maths at grade A–C.
• Excellent communication and telephone manner.
• Confidential, discreet and polite with the public.
• Strong IT and administration skills.
• Experience in NHS General Practice preferred

Responsibilities

• Provide front line reception to patients.
• Manage appointments and online forms.
• Process telephone calls and repeat prescriptions.
• Support clinical staff and maintain patient records.
• Liaise with hospitals and other agencies.
• Maintain confidentiality and practice protocols.
• Assist with training as directed

Skills

Reception duties

Customer service

IT skills

Communication

Administration

Education

GCSE English & Maths

Tools

EMIS Web

Job description

Grove Medical Centre in Lewisham, London, is seeking a receptionist/administrator to join their busy practice team. The role is full-time, 8:00 to 18:45, with rota-based hours and flexibility required.

You will provide front-line reception, handle appointments, calls, and administrative tasks, and support clinical staff while maintaining patient records with confidentiality. NHS GP experience and EMIS Web familiarity are advantages.