NHS Front Desk Clerk - Welcome & Admin (Diabetes & Endocrine)

The Methodist Church in Britain; Hampstead; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

27 days annual leave + bank holidays (

NHS Pension scheme

Flexible working schemes

Salary sacrifice options

Care certificate / degree funding

Wellbeing services

Résumé du poste

Royal Devon University Healthcare NHS Foundation Trust is seeking a 12-month fixed-term welcome clerk to support the Diabetes & Endocrine Team at the centre reception. The role combines front-of-house duties with efficient clerical administration to ensure smooth patient flow and accurate record-keeping.

Part-time contracts of 22.5 and 20 hours are offered, with potential secondment for NHS staff. The post emphasizes confidentiality, professional conduct, and compassionate communication across

Qualifications

• Experience in front-of-house reception and clerical work is preferred.
• Ability to handle confidential information with discretion and professionalism.
• Excellent communication with patients, relatives and staff.

Responsabilités

• Provide a proactive, professional welcome at centre reception as the frontline face of the Trust.
• Deliver efficient administrative and clerical support to the Diabetes & Endocrine Team.
• Communicate clearly with patients, relatives and staff to support smooth ward operations.
• Offer compassionate customer care to distressed or anxious individuals with tact.
• Maintain information security and confidentiality at all times.
• Uphold the professional image of the Trust at all times.

Connaissances

Front desk reception

Clerical duties

Customer service

Confidentiality

Communication skills

Description du poste

Royal Devon University Healthcare NHS Foundation Trust is seeking a 12-month fixed-term welcome clerk to support the Diabetes & Endocrine Team at the centre reception. The role combines front-of-house duties with efficient clerical administration to ensure smooth patient flow and accurate record-keeping.

Part-time contracts of 22.5 and 20 hours are offered, with potential secondment for NHS staff. The post emphasizes confidentiality, professional conduct, and compassionate communication across