Welcome Clerk

Royal Devon; Exeter; In loco; GBP 23.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

NHS Pension

Blue Light Card

Cycle to work

Nursery onsite

Descrizione del lavoro

Royal Devon University Healthcare NHS Foundation Trust invites applications for a part-time reception/administrative role within the Diabetes & Endocrine Team. You will be the public face of the centre, providing a proactive welcome and handling standard clerical tasks to support patient care.

The role requires maintaining confidentiality, delivering excellent customer care to distressed patients, and contributing to the efficient running of the ward.

Competenze

• Provide proactive welcome at centre reception and maintain professional public image.

Mansioni

• Deliver efficient administrative and clerical support to the Diabetes & Endocrine Team.
• Maintain effective communication with patients, relatives and staff to ensure smooth ward operations.
• Ensure information confidentiality at all times.

Descrizione del lavoro

Provide a proactive and professional welcome to the centre reception, acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust.

Deliver an efficient administrative and clerical service to the Diabetes & Endocrine Team.

Maintain effective communication to both patients, relatives and staff in order to ensure the smooth running of the ward; enhancing patient care.

About the Role

More detail about the role

Ensure all information is secure and confidentiality of information is maintained at all times.

Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.

Ensure the professional image of the Trust is maintained at all times.

Working Pattern: Two part- time jobs – 1X 22.5 hours and 1X 20 hours. Both Fixed Term

Interview Date:To Be Confirmed

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

• Salary Band 2: £25,272 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-69680-14536
• Contract Type Fixed Term
• Closing Date 2 November, 2026
• Job Category Administration