NHS Administrative Coordinator - CAMHS Reception & PARIS

Pennine Care; Rochdale; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Continued Professional Development

Staff wellbeing service

Staff discounts across retail, leisure

Job summary

Pennine Care NHS Foundation Trust is seeking an experienced administrative secretary/receptionist for the CAMHS service. You will provide courteous, telephone-based support, create patient letters on the PARIS system and prioritise urgent clinical communications.

Key duties include handling messages, liaising with families, and ensuring confidentiality. A relevant secretarial qualification and proficiency in Microsoft Office are required; DBS checks will be conducted.

Qualifications

• RSA / NVQ Level 3 typing / secretarial studies or equivalent to.
• Good level of general education including GCSE English.
• ECDL

Responsibilities

• Provide cover in Reception to coordinate all telephone calls to the CAMHS department, liaising with staff and professionals and responding to messages.
• Create case notes on PARIS and upload electronic clinical documentation.
• Answer telephone calls and provide a courteous, professional service to families, patients and professionals.

Skills

Telephone etiquette

Customer care

MS Office

Typing speed

Ability to work under pressure

Education

RSA / NVQ Level 3 typing / secretarial studies

GCSE English

ECDL

Tools

PARIS system

Job description

Pennine Care NHS Foundation Trust is seeking an experienced administrative secretary/receptionist for the CAMHS service. You will provide courteous, telephone-based support, create patient letters on the PARIS system and prioritise urgent clinical communications.

Key duties include handling messages, liaising with families, and ensuring confidentiality. A relevant secretarial qualification and proficiency in Microsoft Office are required; DBS checks will be conducted.