NHS Administration Officer – Flexible, Patient‑Facing Support

Cumbria,-Northumberland,-Tyne-and-Wear-Nhs-Foundation-Trust; Carlisle; On-site; GBP 26,000 - 27,000; Full time

Job summary

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is seeking a permanent full-time Administration Officer in Carlisle. You will join a busy NHS admin team supporting multi-disciplinary clinical services, handling electronic records, diary tasks and minute taking with live typing and screen sharing.

The role requires strong organisational and communication skills, and extensive experience with Microsoft Office applications.

Qualifications

• Word-processing skills at Level 3 or equivalent.
• Audio Typing qualification or demonstrable experience.
• General education to O-Level/ GCSE or equivalent.
• NVQ Level 3 in Customer Care (or equivalent).

Responsibilities

• Process admin support for the service.
• Maintain electronic patient records and spreadsheets.
• Diary management; typing letters and reports.
• Electronic minute taking with live typing/screen sharing.
• Support reception areas and assist wards as needed.

Skills

Communication skills

Customer service

Teamwork

Education

Word-processing Level 3

Audio Typing qualification

GCSE/O-Level equivalent

NVQ Level 3 in Customer Care

Tools

RiO

MS Word

MS Excel

Outlook

Stock systems

Job description

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is seeking a permanent full-time Administration Officer in Carlisle. You will join a busy NHS admin team supporting multi-disciplinary clinical services, handling electronic records, diary tasks and minute taking with live typing and screen sharing.

The role requires strong organisational and communication skills, and extensive experience with Microsoft Office applications.