NHS Admin & Front Desk Receptionist (Part-Time)

Norfolk Community Health and Care NHS Trust; Dereham; On-site; GBP 10,000 - 15,000; Part time

Job summary

Norfolk Community Health and Care NHS Trust is seeking an Admin Support - Receptionist for the Westfield Centre, Dereham Hospital. This permanent, part-time position runs Monday to Friday, 08:30–13:10, supporting the reception area and patient flow in a busy NHS environment.

You will greet patients, handle queries, and provide administrative support across NHS systems, including SystmOne, with a commitment to confidentiality and courtesy. In-house training is provided.

Responsibilities

• Dealing appropriately with telephone enquiries and face-to-face patient contact.
• Using software to produce and distribute documents, reports, spreadsheets and databases.
• Photocopying, scanning, emailing, and distributing letters; updating patient records.
• Receiving, sorting and distributing mail daily.
• Researching websites and circulating documents as requested.
• Issuing and activating door fobs; updating reception area information.

Job description

Norfolk Community Health and Care NHS Trust is seeking an Admin Support - Receptionist for the Westfield Centre, Dereham Hospital. This permanent, part-time position runs Monday to Friday, 08:30–13:10, supporting the reception area and patient flow in a busy NHS environment.

You will greet patients, handle queries, and provide administrative support across NHS systems, including SystmOne, with a commitment to confidentiality and courtesy. In-house training is provided.