Medical Receptionist & Admin Assistant - Part-Time

Chesterfield Royal; Heanor; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Flexible working

Job summary

Chesterfield Royal Hospital NHS Foundation Trust’s Royal Primary Care in Heanor is seeking a friendly, capable Part-time Receptionist/Administrator to join our busy practice.

You’ll maintain the appointments system, handle calls and walk-ins, process requests for visits and prescriptions, support clerical tasks, and use SystmOne for patient data and scheduling. The role is 23 hours per week with potential flexible working arrangements and a supportive team.

Qualifications

• GCSEs in Maths & English at grade C or above.
• Plus basic IT skills and experience in a public-facing environment.
• Knowledge of GP computer systems, preferably SystmOne.

Responsibilities

• Ensure reception is manned at all times.
• Maintain and monitor the practice appointments system.
• Process requests for appointments, visits and telephone consultations.
• Direct callers to the appropriate healthcare professional.
• Handle incoming and outgoing mail and messages.
• File and retrieve paperwork; data entry and recording.
• Process repeat prescriptions according to guidelines.
• Use SMS systems and admin email; diary management.

Skills

GCSE Maths

GCSE English

Basic IT skills

Public-facing experience

SystmOne knowledge

Education

GCSE Maths & English grade C+

Tools

SystmOne

Job description

Chesterfield Royal Hospital NHS Foundation Trust’s Royal Primary Care in Heanor is seeking a friendly, capable Part-time Receptionist/Administrator to join our busy practice.

You’ll maintain the appointments system, handle calls and walk-ins, process requests for visits and prescriptions, support clerical tasks, and use SystmOne for patient data and scheduling. The role is 23 hours per week with potential flexible working arrangements and a supportive team.