New Thirsk Retail Store Supervisor – 32h, Flexible Hours

Yorkshire Trading Company Ltd; Thirsk; On-site; GBP 12,000 - 15,000; Part time

Job summary

Yorkshire Trading Company, a growing family-owned business with 42 stores, seeks a Retail Store Supervisor for our brand new Thirsk store. This part-time role covers 32 hours over 4 days, with weekend rota on a schedule that supports busy periods.

You will assist the Store Manager with day-to-day operations, supervise and train colleagues, manage stock displays and pricing, and deliver outstanding customer service while handling cash-up duties and escalations as needed.

Qualifications

• Retail store supervisory experience preferred.
• Ability to deputise in absence of Store Manager.
• Strong customer service and communication skills.
• Flexibility to work weekends on a rota.

Responsibilities

• Assist the store manager in the day to day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support in the management and training of retail colleagues, including cashiers and the replenishment team on the shop floor.
• Work on store displays / stock rotation and put away.
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues.
• Direct customers by escorting them to racks and counters, delivering great customer service.
• Cashing up duties as and when required.
• Ensure pricing is correct.

Skills

Customer service

Leadership

Cash handling

Visual merchandising

Job description

Yorkshire Trading Company, a growing family-owned business with 42 stores, seeks a Retail Store Supervisor for our brand new Thirsk store. This part-time role covers 32 hours over 4 days, with weekend rota on a schedule that supports busy periods.

You will assist the Store Manager with day-to-day operations, supervise and train colleagues, manage stock displays and pricing, and deliver outstanding customer service while handling cash-up duties and escalations as needed.