New Homes Sales Advisor — West Midlands

Thorn Baker Construction; Birmingham; On-site; GBP 50,000 - 60,000; Full time

Job summary

Thorn Baker Construction in Sutton Coldfield, West Midlands, is seeking a Sales Advisor to manage the sales process for new build homes. You will guide prospective buyers from enquiry to completion with expert advice and a customer-centric approach.

The role requires a full driving licence, a proven sales background, and excellent communication, with occasional weekend/evening work to meet targets.

Qualifications

• Proven experience in sales, ideally within new build housing or a similar property sales environment.
• Strong understanding of the sales lifecycle and customer negotiation techniques.
• Familiarity with the residential property market in the West Midlands is advantageous.
• Basic knowledge of relevant legal and financial aspects related to property sales.

Responsibilities

• Engage with potential customers, delivering knowledgeable and professional advice on new build housing options.
• Manage and progress sales enquiries, including viewings, reservations, and negotiating sales agreements.
• Provide exceptional customer service, ensuring a positive experience throughout the sales process.
• Maintain records of customer interactions and sales progress using company systems.
• Work closely with marketing and customer care for smooth handovers and satisfaction.
• Attend sales meetings and training to stay informed of product updates and market trends.
• Promote the company’s developments and uphold its reputation for quality and service.

Skills

Excellent communication

Negotiation

Customer service

Organisational skills

CRM systems

Education

Full driving licence

Job description

Thorn Baker Construction in Sutton Coldfield, West Midlands, is seeking a Sales Advisor to manage the sales process for new build homes. You will guide prospective buyers from enquiry to completion with expert advice and a customer-centric approach.

The role requires a full driving licence, a proven sales background, and excellent communication, with occasional weekend/evening work to meet targets.