New Homes Aftercare Technician | Multi-Trade Repair Pro

Keepmoat Limited; Leyland, Blackburn, Wigan; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Pension scheme

Cycle to work scheme

Health assessments

Employee assistance programme

Volunteering day / Payroll giving

Development opportunities

Job summary

Keepmoat Limited is seeking a Customer Care Technician to inspect, diagnose and resolve defects in newly built homes. You will perform carpentry, painting and finishing tasks, manage materials, and keep customers informed with regular updates.

The role emphasizes excellent customer service, safety, and collaboration with the Customer Service team. You will work on site, using mobile tech and company systems to record progress and coordinate with contractors.

Qualifications

• Full UK Driving Licence.
• City & Guilds carpentry or painting qualification or time-served experience.
• Experience in housebuilding or property maintenance.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Inspect properties to identify defects and determine remedial works.
• Carry out multi-trade repairs such as carpentry, painting, plastering and finishing.
• Diagnose root causes of defects to support effective resolutions.
• Source and manage materials for remedial works cost-effectively.
• Maintain clear communication with customers through the process.
• Provide timely updates to Customer Service Coordinators on progress.

Skills

Carpentry

Painting

Multi-trade skills

Fault diagnosis

Customer service

Education

City & Guilds carpentry/painting qualification or time-served

Job description

Keepmoat Limited is seeking a Customer Care Technician to inspect, diagnose and resolve defects in newly built homes. You will perform carpentry, painting and finishing tasks, manage materials, and keep customers informed with regular updates.

The role emphasizes excellent customer service, safety, and collaboration with the Customer Service team. You will work on site, using mobile tech and company systems to record progress and coordinate with contractors.