New Home Sales Negotiator

Team Resourcing Limited; Northampton; On-site; GBP 25,000 - 38,000; Full time

Job summary

Team Resourcing Limited is recruiting a New Home Sales Advisor for a high-traffic development in Northampton. The role is sales-driven with uncapped commission and a Thursday to Monday shift pattern requiring weekend work.

Experience in UK new build sales is essential and you will manage show homes, customer enquiries, and the end-to-end sales process. You will qualify customers, arrange visits, coordinate with mortgage brokers and solicitors, and ensure sales progress to completion while aiming

Qualifications

• Minimum 1 year recent UK New Build experience.
• Proven track record in sales and customer service.
• Ability to engage customers, qualify needs and close sales.

Responsibilities

• Take ownership of development sales, show homes and public areas, and conduct monthly sales audits.
• Handle customer enquiries via website, phone, email, or walk-in, and convert to site visits or appointments.
• Qualify customers, establish moving timeline and financial position, and secure reservations with high revenue and margin.
• Promote use of mortgage brokers and solicitors to meet purchasing deadlines.
• Ensure reservations progress through sales and legal teams to completion in a timely manner.
• Maximise unit upgrades, process orders, take payments, and ensure options are installed before completion.
• Act as the main point of contact for customers and maximise recommendation scores.
• Meet administrative and reporting requirements per company policy.
• Conduct new home inspections, flag issues with site management, introduce the customer to their new home, and provide aftercare.

Skills

New build sales

Sales driven

Customer service

Weekend availability

Job description

A great opportunity for a sales driven New Home Sales Advisor to join a very busy site. There is excellent earning potential here as the commission is uncapped. This is a Thursday to Monday shift pattern so you need to be happy to work weekends. New build sales experience is essential.

Duties include:

• Taking ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.

• Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately via the inhouse database and convert to site visit or appointment.

• Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.

• Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.

• Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.

• Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.

• Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.

• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.

• Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and ‘after care’ of those customers at defined intervals following their move-in date.

Person Profile

• * Minimum 1 years recent UK New Build experience