New Business Telesales Team Leader (Hybrid)

Johnson Controls, Inc.; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Johnson Controls, Inc. in Manchester, United Kingdom, is seeking a New Business Telesales Team Leader to lead a team of telesales executives in converting leads into new business and delivering tailored security solutions by phone.

You will drive performance, coach the team, and ensure sales targets are met through effective outbound calling and lead conversion, while collaborating with marketing and product teams and maintaining GDPR and regulatory standards.

Qualifications

• Experience in telesales or outbound sales is a plus.
• Strong leadership and coaching capabilities.
• Excellent communication and interpersonal skills.
• Data-driven mindset with proficiency in CRM systems such as Salesforce or HubSpot.

Responsibilities

• Lead, motivate, and manage a team of telesales executives to exceed KPIs and sales targets.
• Develop and execute outbound calling campaigns and lead conversion strategies.
• Provide ongoing training and coaching to improve sales techniques and product knowledge.
• Track and report on team performance metrics and use CRM tools to analyze trends.
• Collaborate with Marketing and Sales Operations to align messaging and lead generation efforts.
• Ensure compliance with GDPR and company policies while maintaining high customer service standards.

Skills

Leadership

Telesales / Outbound sales

Coaching

Communication

Data-driven

Tools

Salesforce

HubSpot

Job description

Johnson Controls, Inc. in Manchester, United Kingdom, is seeking a New Business Telesales Team Leader to lead a team of telesales executives in converting leads into new business and delivering tailored security solutions by phone.

You will drive performance, coach the team, and ensure sales targets are met through effective outbound calling and lead conversion, while collaborating with marketing and product teams and maintaining GDPR and regulatory standards.