Telesales Team Lead: Coach, Optimize & Exceed Targets

Together; Cheadle; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

26 days holiday

Birthday day off

Private medical insurance

Health cash plan

Quarterly bonus

Pension matched

Life assurance

Cycle to work

Gym access

Bar/restaurant discounts

Job summary

Together in the United Kingdom is seeking a driven Telesales Team Manager to build, lead, develop, and motivate a new team of telesales professionals for our Customer Loyalty Team. This hands-on role delivers sales targets and a high-quality customer experience through telephone-based sales operations with our current customers.

You will combine strong leadership with coaching, performance management, and sales strategy execution in a player/manager role to drive revenue growth and ensure

Qualifications

• Proven experience in a telesales or contact centre sales environment.
• Previous experience managing or supervising a sales team.
• Strong track record of achieving and exceeding sales targets.
• Excellent leadership, coaching, and motivational skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.

Responsibilities

• Build, lead, coach, and motivate a team of telesales executives to achieve and exceed targets.
• Monitor daily, weekly, and monthly sales KPIs and performance metrics.
• Drive revenue growth by implementing effective sales strategies and campaigns.
• Ensure consistent achievement of conversion rates, call volumes, and revenue targets.
• Analyse data to identify trends and areas for improvement.
• Ensure adherence to scripts, processes, and compliance requirements.
• Monitor call quality and provide constructive feedback.
• Ensure all activities comply with regulatory standards and company policies.

Skills

Leadership

Coaching

Sales targets

Analytical skills

Communication

Job description

Together in the United Kingdom is seeking a driven Telesales Team Manager to build, lead, develop, and motivate a new team of telesales professionals for our Customer Loyalty Team. This hands-on role delivers sales targets and a high-quality customer experience through telephone-based sales operations with our current customers.

You will combine strong leadership with coaching, performance management, and sales strategy execution in a player/manager role to drive revenue growth and ensure