New Business Account Executive

Howden; West Midlands; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Howden is hiring a New Business Account Executive for its Private Clients team in the High-net-worth insurance sector. The role focuses on developing relationships with new and existing clients, delivering expert advice on specialist areas, and pursuing referral opportunities to hit challenging targets.

Hybrid working allows office/remote flexibility. You will collaborate with Account Handlers, ensure compliant client service, and mentor junior colleagues while aligning with FCA, GDPR and AML

Qualifications

• 5+ years of client relationship management in insurance.
• Proven ability to win new business and grow portfolios.
• Deep knowledge of insurance products and risk analysis.
• Collaborates across internal teams to ensure compliance and documentation.
• Mentoring and junior team development experience.
• Knowledge of FCA, GDPR, and AML standards.

Responsibilities

• Develop and maintain relationships with new and existing clients.
• Identify opportunities through prospect marketing.
• Provide expert advice on specialist insurance areas.
• Collaborate with Account Handlers to complete documentation.
• Support divisional projects and cross-selling initiatives.
• Ensure compliance with regulatory requirements.
• Mentor junior staff and lead by example.
• Protect client interests per Bribery Act and ethics.

Skills

Client relationship management

New business development

Insurance product knowledge

Regulatory/compliance knowledge

Mentoring

Education

CII qualifications

Tools

CRM systems

Job description

We're hiring a New Business Account Executive for our growing Private Clients team. This role is distinguished by the opportunity to work with a highly successful team in the High-net-worth insurance sector. It offers career growth and experience in a fast-paced environment. Hybrid working arrangements allow flexibility between office and remote work. You will develop outstanding relationships with new and existing clients, provide expert advice on specialist areas, and focus on referral opportunities to boost client service and reach challenging business targets.

Key Accountabilities

• Develop and maintain positive relationships with existing clients while identifying and pursuing new opportunities through effective prospect marketing.
• Ensure clients are adequately insured across all exposures by providing accurate and appropriate advice.
• Build a well-connected internal network with other teams and divisions within Howden to aid cross selling opportunities.
• Be a strong networker.
• Collaborate with Account Handlers to complete all necessary documentation and uphold strict client service standards.
• Contribute to divisional projects by actively supporting a range of business initiatives.
• Understand and apply compliance requirements to ensure ethical and responsible client service.
• Assume responsibility for client accounts, addressing queries promptly to avoid problems connected to credit control, bad debt, and insurer reconciliation.
• Lead by example, providing mentorship and support to junior team members through mentoring and development.
• Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests.
• Align with GDPR regulations to maintain accurate record-keeping and client communication.
• Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility.

Skills & Experience

• 5+ years' experience
• Client relationship management experience, with a focus on developing new business opportunities.
• Deep technical expertise in insurance products and the skill to analyse client risk and deliver accurate recommendations.
• Productive cooperation with internal groups to guarantee excellent client service and documentation quality.
• Experience participating in projects, with the capability to assist divisional efforts and aid in business expansion.
• Understanding of compliance and regulatory requirements within the insurance industry.
• Established skill in handling client accounts, taking an anticipatory stance to resolve questions and prevent credit control, bad debt, and reconciliation challenges.
• Experience in mentoring and supporting colleagues, with a collaborative approach to knowledge sharing and team development.
• Committed to continuous professional development through eLearning and qualifications.