New Business Account Executive

Howden; Birmingham; Hybride; GBP 45 000 - 65 000; Plein temps

Résumé du poste

Howden is recruiting a New Business Account Executive for our High-net-worth Private Clients team. This hybrid role combines office and remote work, with a focus on developing outstanding client relationships and driving new business opportunities across specialist insurance lines.

You will work closely with internal teams to deliver expert advice, maintain high service standards, and grow the client base while adhering to regulatory guidelines and company policies.

Qualifications

• 5+ years’ experience in the role or similar.
• DIP CII qualified.
• Client relationship management experience with new business focus.
• Deep technical insurer product knowledge.
• Compliance and regulatory knowledge in insurance.
• Mentoring and team development experience.
• Strong cross-team collaboration.

Responsabilités

• Develop and maintain relationships with existing clients and pursue new opportunities.
• Provide accurate advice to ensure clients are adequately insured.
• Collaborate with Account Handlers to complete documentation and uphold service standards.
• Lead by example, mentoring junior team members.
• Ensure compliance with FCA principles, industry regulations, and company policies.

Connaissances

Client relationship management

New business opportunities

Insurance product expertise

Mentoring & development

Regulatory compliance

Formation

DIP CII

Description du poste

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

New Business Account Executive

Role Purpose

We’re hiring a New Business Account Executive for our growing Private Clients team. This role is distinguished by the opportunity to work with a highly successful team in the High-net-worth insurance sector. It offers career growth and experience in a fast-paced environment. Hybrid working arrangements allow flexibility between office and remote work. You will develop outstanding relationships with new and existing clients, provide expert advice on specialist areas, and focus on referral opportunities to boost client service and reach challenging business targets.

Key Accountabilities

• Develop and maintain positive relationships with existing clients while identifying and pursuing new opportunities through effective prospect marketing.
• Ensure clients are adequately insured across all exposures by providing accurate and appropriate advice.
• Build a well-connected internal network with other teams and divisions within Howden to aid cross selling opportunities.
• Be a strong networker.
• Collaborate with Account Handlers to complete all necessary documentation and uphold strict client service standards.
• Contribute to divisional projects by actively supporting a range of business initiatives.
• Understand and apply compliance requirements to ensure ethical and responsible client service.
• Assume responsibility for client accounts, addressing queries promptly to avoid problems connected to credit control, bad debt, and insurer reconciliation.
• Lead by example, providing mentorship and support to junior team members through mentoring and development.
• Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests.
• Align with GDPR regulations to maintain accurate record-keeping and client communication.
• Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility.

Skills & Experience

• 5+ years’ experience
• DIP CII qualified
• Client relationship management experience, with a focus on developing new business opportunities.
• Deep technical expertise in insurance products and the skill to analyse client risk and deliver accurate recommendations.
• Productive cooperation with internal groups to guarantee excellent client service and documentation quality.
• Experience participating in projects, with the capability to assist divisional efforts and aid in business expansion.
• Understanding of compliance and regulatory requirements within the insurance industry.
• Established skill in handling client accounts, taking an anticipatory stance to resolve questions and prevent credit control, bad debt, and reconciliation challenges.
• Experience in mentoring and supporting colleagues, with a collaborative approach to knowledge sharing and team development.
• Committed to continuous professional development through eLearning and qualifications.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent