New Business Account Executive

2136GB00 Howden UK Brokers Limited; Birmingham; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Howden UK Brokers Limited is seeking a New Business Account Executive for its Private Clients team. You will develop relationships with new and existing clients, provide expert insurance advice, and target referral opportunities to drive business growth.

The role offers hybrid working between office and remote settings, with emphasis on high-net-worth insurance, compliance, and client service excellence.

Qualifications

• 5+ years’ experience in client relationship management with a focus on developing new business opportunities.
• Deep technical expertise in insurance products and assessing client risk to tailor recommendations.
• Proven ability to work with internal teams to ensure high-quality client service and documentation.

Responsibilities

• Develop and maintain positive relationships with existing clients while identifying and pursuing new opportunities.
• Ensure clients are adequately insured across exposures with accurate and appropriate advice.
• Collaborate with internal teams to support cross-selling and maintain high service standards.
• Mentor junior team members and uphold FCA, GDPR and Bribery Act compliance.

Skills

Client relationships

New business

Regulatory knowledge

Team collaboration

Communication

Education

DIP CII qualification

Tools

CRM systems

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

New Business Account Executive Role Purpose

We're hiring a New Business Account Executive for our growing Private Clients team. This role is distinguished by the opportunity to work with a highly successful team in the High-net-worth insurance sector. It offers career growth and experience in a fast-paced environment. Hybrid working arrangements allow flexibility between office and remote work. You will develop outstanding relationships with new and existing clients, provide expert advice on specialist areas, and focus on referral opportunities to boost client service and reach challenging business targets.

Key Accountabilities

• Develop and maintain positive relationships with existing clients while identifying and pursuing new opportunities through effective prospect marketing.
• Ensure clients are adequately insured across all exposures by providing accurate and appropriate advice.
• Build a well-connected internal network with other teams and divisions within Howden to aid cross selling opportunities.
• Be a strong networker.
• Collaborate with Account Handlers to complete all necessary documentation and uphold strict client service standards.
• Contribute to divisional projects by actively supporting a range of business initiatives.
• Understand and apply compliance requirements to ensure ethical and responsible client service.
• Assume responsibility for client accounts, addressing queries promptly to avoid problems connected to credit control, bad debt, and insurer reconciliation.
• Lead by example, providing mentorship and support to junior team members through mentoring and development.
• Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests.
• Align with GDPR regulations to maintain accurate record-keeping and client communication.
• Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility.

Skills & Experience

• 5+ years’ experience DIP CII qualified Client relationship management experience, with a focus on developing new business opportunities.
• Deep technical expertise in insurance products and the skill to analyse client risk and deliver accurate recommendations.
• Productive cooperation with internal groups to guarantee excellent client service and documentation quality.
• Experience participating in projects, with the capability to assist divisional efforts and aid in business expansion.
• Understanding of compliance and regulatory requirements within the insurance industry.
• Established skill in handling client accounts, taking an anticipatory stance to resolve questions and prevent credit control, bad debt, and reconciliation challenges.
• Experience in mentoring and supporting colleagues, with a collaborative approach to knowledge sharing and team development.
• Committed to continuous professional development through eLearning and qualifications.

What do we offer in return?

A career that you define.

At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new.

We support each other in the small everyday moments and the bigger challenges.

We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations.

Reach out to your Recruitment Partner if you want to know more. *

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.