New and Used Car Sales Manager

Hendy Group; Southampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a family-run automotive business as a New & Used Sales Manager in Southampton. Lead a dynamic team, achieve sales targets, and ensure outstanding customer service. Enjoy a structured career path, competitive salary, and various benefits including healthcare and discounts.

Benefits

Bespoke induction and ongoing training

Access to a car benefit scheme

Enhanced family leave benefits

Life Insurance

Bupa Healthcare Cash Plan

Company pension scheme

23 days holiday plus bank holidays

Discounts on vehicles, services, and parts

Perks and discounts with retailers

Qualifications

• Proven success managing a sales department in a main dealer environment.
• Ability to lead by example and inspire a team.

Responsibilities

• Manage a fast-paced sales department to achieve targets.
• Conduct regular reviews and appraisals to optimize performance.
• Ensure a positive customer experience and maintain stock levels.

Skills

Leadership

Customer Satisfaction

Strategic Thinking

Education

Full UK Driving License

Job description

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At Hendy Nissan Southampton, we are looking for a driven and experienced New & Used Sales Manager who will be responsible for managing a fast-paced and dynamic sales department. The focus will be on achieving and exceeding sales targets while ensuring all colleagues deliver outstanding customer service.

You will work alongside other Managers and Directors to ensure the above is achieved, delivering a 100% positive customer experience, guaranteeing loyalty and advocacy.

The Opportunity:

In the Sales Manager role, you will:

1. Build a team that shares our vision of providing 100% satisfaction to colleagues and customers, cultivating trusted, skilled, and appreciated team players.
2. Balance business growth by creating a positive and cohesive environment. Set clear objectives aligned with department goals, our Vision and Values, and provide support, coaching, and management training to optimize performance.
3. Conduct regular reviews, critiques, and appraisals to assess team performance, well-being, and attitude, aiming for maximum performance and development.
4. Set budgets with available resources, develop action plans, and communicate effectively with your team. Provide management information, including forecasts and debtor info, to support operational decisions.
5. Measure and review key performance indicators, ensure maximum add-on sales, optimize profit opportunities, and understand customer needs to exceed expectations.
6. Ensure a 100% positive customer experience, maintain well-presented, relevant vehicles, and adhere to stock management standards. Keep stock levels aligned with financial targets.

The Rewards:

Along with a competitive salary and performance bonus, we offer a structured career path with personal development and training, including:

• Bespoke induction and ongoing training
• Access to a car benefit scheme from day one
• Enhanced family leave benefits
• Life Insurance
• Bupa Healthcare Cash Plan for you and your family
• Opportunity to join the company pension scheme
• 23 days holiday plus bank holidays, increasing with service
• Discounts on vehicles, services, and parts
• Perks and discounts with retailers and services

About You:

• Proven success managing a sales department in a main dealer environment
• Ability to lead by example, inspire, and manage a team to exceed customer satisfaction and profitability goals
• Creative, curious, and courageous in challenging the status quo
• Strategic thinker capable of analyzing data to support broader objectives
• Confident, credible, and able to relate to stakeholders at all levels
• A full UK driving license

The Company:

Hendy Group is a family-run business with over 80 sites along the South Coast. For over 165 years, we have aimed to deliver a premium experience, with a vision of 100% customer and colleague satisfaction. Our values of honesty, quality, care, and customer service have been at our core since 1859.

If you possess the necessary experience and skills and want to be part of Hendy Group’s success, Apply Now.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Automotive