Network Support Engineer: Build, Troubleshoot & Secure

Arcas Technology Ltd; Camberley; On-site; GBP 32,000 - 42,000; Full time

Job summary

Arcas Technology Ltd. in Camberley is seeking a Network Support Engineer to join its small in-house IT team. You will be the networking expert their engineers rely on and ensure head office operations run smoothly.

You will handle configuring routers/firewalls for new sites, secure IP addressing, and ongoing troubleshooting both remotely and on-site, while supporting users across devices and services such as Microsoft 365 and Azure.

Qualifications

• 3+ years in IT support or network support.
• Solid practical networking experience.
• Willingness to get stuck in.

Responsibilities

• Configure routers and firewalls for new sites.
• Set up port forwarding and secure IP addressing.
• Troubleshoot connectivity and performance remotely and on-site.
• Ensure network setups meet security standards.
• Escalate complex problems to a senior specialist.
• Build and deploy laptops and mobile devices (Apple MDM, training provided).
• Onboard and offboard users in Microsoft 365 and Azure.
• Handle everyday support requests, from Wi‑Fi to printers.
• Cabling, crimping and setup of new equipment.
• Take ownership of small projects like phone system rollouts and device refreshes.

Skills

TCP/IP

Subnetting

DHCP

DNS

NAT

VLANs

Port forwarding

Firewalls

Troubleshooting

Job description

Arcas Technology Ltd. in Camberley is seeking a Network Support Engineer to join its small in-house IT team. You will be the networking expert their engineers rely on and ensure head office operations run smoothly.

You will handle configuring routers/firewalls for new sites, secure IP addressing, and ongoing troubleshooting both remotely and on-site, while supporting users across devices and services such as Microsoft 365 and Azure.