IT & Network Engineer — Hands-on 1st/2nd Line

Arcas Technology Ltd; Camberley; On-site; GBP 30,000 - 42,000; Full time

Job summary

Arcas Technology Ltd in Camberley is seeking an hands-on IT professional with strong networking skills to support a small office team. You’ll act as the go-to networking expert for engineers, handle day-to-day IT for 30-40 staff, and lead small IT projects.

Requirements include 2–3 years IT support experience, solid TCP/IP, DNS and firewall knowledge, and a full UK driving licence. You’ll thrive in a practical, self-starting role with a focus on security and reliability.

Qualifications

• 2–3 years in IT support with hands-on networking experience.
• Solid knowledge of TCP/IP, IP addressing, subnetting, DHCP, DNS, NAT, port forwarding and firewalls.
• Practical skills with hardware setup and device provisioning; attention to detail and security awareness.

Responsibilities

• Act as escalation point for engineers: router setup, port forwarding, IP addressing and firewall config for new sites.
• Troubleshoot network/connectivity issues and ensure configurations are secure.
• Onboard/offboard users; set up laptops, desktops and mobile devices.
• Manage Apple devices via MDM (training provided).
• Support Microsoft 365 and Azure: user accounts, email and access rights.
• Provide general 1st/2nd line IT support across the office (Wi-Fi, printers).
• Run small IT projects: phone system rollouts, device refreshes, eSIM migrations.
• Support Cyber Essentials and ISO 27001 work through good practices around access, credentials and documentation.

Skills

Networking

TCP/IP

DHCP/DNS

VLANs & firewalls

IT support

Security awareness

User onboarding

Tools

MDM

Microsoft 365

Azure

Job description

Arcas Technology Ltd in Camberley is seeking an hands-on IT professional with strong networking skills to support a small office team. You’ll act as the go-to networking expert for engineers, handle day-to-day IT for 30-40 staff, and lead small IT projects.

Requirements include 2–3 years IT support experience, solid TCP/IP, DNS and firewall knowledge, and a full UK driving licence. You’ll thrive in a practical, self-starting role with a focus on security and reliability.