Network Engineer

ARO; Cardiff; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading IT services firm is looking for an experienced Network Engineer to join their Cardiff team. The role involves managing technical escalations, implementing networking projects, and mentoring junior team members. Candidates should have a strong track record in IT networking projects, hold a full UK driving license, and be prepared for frequent travel to customer sites. This hybrid position offers a range of benefits, including flexible working and a company pension scheme.

Benefits

Flexible working

Company Pension Scheme

Private Medical insurance

25 days holiday plus bank holidays

ARO Shares after 12 months employment

Responsibilities

• Handle technical escalations and provide guidance.
• Implement Network projects from start to finish.
• Mentor junior team members.
• Provide documentation and knowledge transfer.
• Ensure successful technical delivery of assigned projects.

Skills

IT networking project/support experience

Excellent customer service

Client-facing skills

Troubleshooting skills

Communication skills

Education

CCNP/ACSP/ACMP/ACP qualifications or equivalent

Full UK driving license

Tools

HPE Aruba

Cisco

Dell

Extreme

Job description

Job Title: Network Engineer

Location: Cardiff / Hybrid

Salary: From £36,000 DOE + car allowance

Contract type: Permanent

#LI-Hybrid

About the role

We have an exciting opportunity for an experienced Network Engineer to join our team at ARO.

Our team of Network Engineers form an integral part of our Technical Team who are responsible for working as part of a wider project and technical delivery team that carry‑out cutting‑edge networking implementations for our large and growing customer base.

Please note this is a field position and the successful candidate will be deploying exciting network projects across the UK so there will be travel involved multiple times a week.

Please note you must be able to travel frequently to customer sites and have your own transport and a full UK driving license.

What you’ll do

• You will be responsible for handling technical escalations from the Network and assigned project resources within the team, providing advice and guidance.
• You will be responsible for implementing Network projects from start to completion.
• You will be expected to take part in mentoring junior team members.
• Providing knowledge transfer and thorough documentation.
• You will be responsible for the successful technical delivery of any projects that you are assigned to.
• You will be responsible for the accuracy of the designs and solutions that you have input into.
• You will be expected to travel nationwide to customer sites at times, working outside of the office for extended periods of time. You will also be required to carry out work out of normal working hours as agreed with your line manager and in line with the company’s overtime policy.
• You will be required to be willing to provide ad hoc support to our Network Operating Centre (NOC), assisting customers with questions and queries about their supported networks on an escalation basis.
• This is a client facing role covering the UK

What we are looking for?

Essential:

• Experience of working in an IT networking project/support role within a professional or corporate environment.
• Full UK driving license and access to own car to be insured for business use.
• A Full DBS Check will need to be completed.
• Project implementations/project lifecycle experience is essential.
• MSP / Reseller experience as project engineer is essential.
• Experience of delivering excellent customer service
• Experience of working in a fast‑paced environment.
• Experience with at least one of the following vendors:
  • HPE Aruba – Wired/Wireless/SD‑WAN
  • Dell – Wired
  • Cisco – Wired/Wireless
  • Extreme – Wired/Wireless/SD‑WAN
• Experience utilising fibre cabling inc. OM1/OM2/OM3/OM4/OM5/OS1/OS2 and relevant optics.
• Experience and understanding of Dual Stack (IPv4/IPv6) environments.
• CCNP/ACSP/ACMP/ACP qualifications or equivalent demonstrable experience.
• Switching & Routing
• Experience of IP subnetting/supernetting and designing schematics for customer environments.
• Core/Edge network replacement experience.
• Experience of RF design utilising toolsets such as Ekahau/Airmagnet/Airwave VisualRF/Aruba Central.
• Routing experience – iBGP/eBGP/BGP‑EVPN/VXLAN/OSPFv2/OSPFv3/Underlay/Overlay for Datacentre and Campus Networking.
• WLAN Infrastructure deployment experience of controller/controllerless based networks and cloud managed networking.
• Understanding and experience of using DHCP/DNS infrastructure.
• You will be a client‑friendly, confident, eager, and enthusiastic individual, who is keen to develop their career long term.
• Excellent troubleshooting skills.
• Able to self‑manage time.
• Excellent communication skills with all levels of stakeholders.

Desirable:

• An understanding and appreciation of Windows Server, Virtualisation and Storage technologies.
• Aruba/Extreme Certifications
• SonicWALL - Firewall
• Fortinet – Firewall/SD‑WAN
• Wireless Surveying
• Experience with AAA & Radius, Windows NPS/Aruba ClearPass/Extreme Control

Who are we?

ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.

As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.

To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.

In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.

Why Work for ARO?

At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!

We offer a wide range of benefits and incentives to our employees including:

• ‘Design Your Life’ training and development programme
• Flexible working
• Company Pension Scheme and matching contributions
• Company Perks portal
• Private Medical insurance
• Life assurance
• 25 days holiday plus bank holidays plus holiday trading
• Your Birthday off, on us!
• Health Club and Wellbeing Scheme
• ARO Shares after 12 months employment
• Employee Assistance Programme
• Technical Training Academy and E‑learning
• Hybrid working

If even 80% of this matches your experience and attributes, we would be delighted to hear from you.