Neighbourhood Safety Officer

The Methodist Church in Britain; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

On-site gyms

Cash back health plan membership

Enhanced maternity and paternity leave

Training and development opportunities

Job summary

The Methodist Church in Britain seeks an experienced ASB caseworker to join the Neighbourhood Safety Team. You will manage a varied caseload from early reports to high-risk proceedings, including safeguarding referrals and multi-agency liaison.

You must hold strong knowledge of ASB legislation, routinely attend court, and be able to travel across operational areas in the UK. Applicants should have substantial recent ASB experience, risk assessment skills, and expertise in legal documentation for

Qualifications

• Substantial recent ASB or community safety experience with serious or persistent cases.
• Experience investigating ASB cases and progressing them to court.
• Experience conducting risk assessments and safeguarding referrals.
• Experience preparing legal documentation for County Court proceedings.
• Understanding of legal thresholds, proportionality assessments and the Equality Act 2010.
• Experience attending court.

Responsibilities

• Lead a varied caseload from early-stage reports and tenancy breaches to complex high-risk cases.
• Manage caseloads to achieve resolutions within required processes and targets.
• Carry out risk assessments and identify safeguarding concerns.
• Make safeguarding referrals and coordinate multi-agency casework.
• Investigate ASB cases and progress them to court when necessary.
• Prepare legal documents for County Court proceedings and witness statements.
• Gather, assess and present evidence; advise victims and partner agencies.
• Make decisions under pressure and manage confrontational situations safely.
• Travel across operational areas.

Skills

ASB casework

Risk assessments

Safeguarding referrals

Court attendance

Communication

Travel across areas

Job description

The Neighbourhood Safety Team at Jigsaw Homes Group, part of a wider neighbourhood housing service, deals with anti-social behaviour from bases across three regions. The post runs a caseload from early reports and property-related tenancy breaches up to serious, high-risk and repeat-victim cases, taking them to court where needed. It suits someone with recent, substantial ASB casework, working knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014 and injunction and possession work, and the ability to travel across operational areas. A full UK driving licence is essential, and applicants must show direct ASB experience, legal enforcement action and court attendance.

What the job involves

• Lead a varied caseload from early-stage reports and tenancy breaches to complex, high-risk and repeat victimisation ASB cases
• Manage caseloads to reach effective resolutions within processes, standards, timescales and targets
• Carry out risk assessments and identify safeguarding concerns
• Make safeguarding referrals and coordinate multi-agency casework
• Investigate ASB cases and progress them to court where necessary
• Prepare legal documentation for County Court proceedings, including witness statements
• Gather, assess and present evidence
• Advise victims, reported parties and partner agencies
• Make decisions in high-pressure situations and manage confrontational situations professionally and safely
• Travel across operational areas

What’s required

Experience

• Substantial recent experience in ASB or community safety, managing serious or persistent cases
• Experience investigating ASB cases and progressing them to court
• Experience of risk assessments and safeguarding referrals
• Experience preparing legal documentation for County Court proceedings
• Experience applying legal thresholds, proportionality assessments and the Equality Act 2010
• Experience of court attendance

Skills & knowledge

• Sound working knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014, injunctions and possession proceedings linked to ASB
• Skilled in gathering, assessing and presenting evidence, including drafting witness statements
• Excellent written and verbal communication
• Clear, confident advice to victims, reported parties and partner agencies
• Decision-making under pressure and managing confrontation safely
• Multi-agency case coordination

Checks & eligibility

• Full, valid UK driving licence

Other

• Ability to travel across operational areas

Nice to have

• Experience self-advocating in the County Court or giving evidence there

What’s offered

• 24 days holiday rising to 29, plus bank holidays and 3 concessionary days in December
• Option to buy or sell up to 5 days extra leave a year
• Incremental salary progression
• Company sick pay
• On-site gyms
• Cash back health plan membership
• Enhanced maternity and paternity leave
• Training and development opportunities