Neighbourhood Housing Services Lead

North East Combined Authority; North Tyneside; Remote; GBP 42,000 - 60,000; Full time

Job summary

North Tyneside Council seeks a Neighbourhood Housing Manager to lead frontline housing services across North Tyneside. The role involves directing teams, ensuring high-quality tenancy support and working with Property and Environment Services to improve the living environment for tenants.

You will performance-manage staff, allocate workloads and strive for value for money while supporting tenants to sustain tenancies within a collaborative council environment.

Qualifications

• Significant specialist knowledge gained through broad experience within this organisation and/or outside.
• Relevant academic/Professional qualification/experience in the service area and a willingness to complete a level 4 qualification.

Responsibilities

• Oversee a team of officers delivering a frontline housing service across North Tyneside.
• Performance manage staff, allocate workloads and drive value for money.
• Support tenants to maintain and sustain tenancies.
• Collaborate with Property Services and Environment Services to improve services for residents.

Skills

Team leadership

Performance management

Budgeting/value for money

Collaboration across services

Education

Relevant academic or professional qualification

Willingness to complete Level 4 qualification

Job description

North Tyneside Council seeks a Neighbourhood Housing Manager to lead frontline housing services across North Tyneside. The role involves directing teams, ensuring high-quality tenancy support and working with Property and Environment Services to improve the living environment for tenants.

You will performance-manage staff, allocate workloads and strive for value for money while supporting tenants to sustain tenancies within a collaborative council environment.