Neighbourhood Housing Manager

North East Combined Authority; North Tyneside; Remote; GBP 42,000 - 60,000; Full time

Job summary

North Tyneside Council seeks a Neighbourhood Housing Manager to lead frontline housing services across North Tyneside. The role involves directing teams, ensuring high-quality tenancy support and working with Property and Environment Services to improve the living environment for tenants.

You will performance-manage staff, allocate workloads and strive for value for money while supporting tenants to sustain tenancies within a collaborative council environment.

Qualifications

• Significant specialist knowledge gained through broad experience within this organisation and/or outside.
• Relevant academic/Professional qualification/experience in the service area and a willingness to complete a level 4 qualification.

Responsibilities

• Oversee a team of officers delivering a frontline housing service across North Tyneside.
• Performance manage staff, allocate workloads and drive value for money.
• Support tenants to maintain and sustain tenancies.
• Collaborate with Property Services and Environment Services to improve services for residents.

Skills

Team leadership

Performance management

Budgeting/value for money

Collaboration across services

Education

Relevant academic or professional qualification

Willingness to complete Level 4 qualification

Job description

Reporting to the Service Manager Neighbourhoods, this post will provide professional and operational support in Housing Management.

The Neighbourhood Housing Manager will oversee a team of officers delivering a front line housing service across North Tyneside.

The post holder will be responsible for managing and directing teams to deliver excellent services for Council tenants, to drive improvements by working in collaboration with colleagues in Property Services and Environment Services and wider teams, to enhance the environment our tenants live in and enjoy.

To performance manage staff, allocate workloads and drive the service to be value for money. To support tenants to maintain and sustain their tenancies.

The successful candidate

You will support senior management to deliver against operational and strategic plans, whilst managing resources accordingly.

You will contribute to the overall performance and objectives of the service area and the priorities as set in the service area and corporate plan.

You will be a role model and ensure staff are living the organisational values

Significant specialist knowledge gained through broad experience within this organisation and/or experience gained outside of this organisation.

Relevant academic/ Professional qualification/experience in the service area and a willingness to complete a level 4 qualification.

Contact:

For an informal conversation regarding the vacancy, please contact: Leeanne Rooney - Service Manager, Neighbourhood Housing, email; [e-mail]

DBS; A Basic Level DBS Check will be required for this post

Why North Tyneside Council?

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve.

We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents.

Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference. If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.

To learn more about Our Carbon Net-Zero 2030 Action Plan, click here.

Learn More

For further information about North Tyneside Council, the benefits of working for us, candidate support, and the many attractions of working and living in North Tyneside please see the council’s "work for us" page here Work for us | North Tyneside Council

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