Service Lead, Homelessness & Housing Options

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

Newcastle City Council is seeking a Service Manager – Homelessness & Housing Options to provide strategic and operational leadership for the council's homelessness and housing options services. You will oversee statutory duties, drive performance, manage budgets, and develop innovative solutions to prevent homelessness and secure suitable accommodation.

Reporting to the Assistant Director, you will lead high‑performing teams, foster partnerships with health, social care and voluntary sectors,

Qualifications

• Substantial experience of managing homelessness and housing services.
• Excellent understanding of relevant legislation and policy.
• Proven ability to lead teams through change while maintaining customer focus.

Responsibilities

• Provide strategic and operational leadership for Homelessness & Housing Options services.
• Oversee statutory homelessness duties, financial advice, and debt support.
• Manage budget, workforce planning and deployment of resources to ensure value for money.

Job description

Newcastle City Council is seeking a Service Manager – Homelessness & Housing Options to provide strategic and operational leadership for the council's homelessness and housing options services. You will oversee statutory duties, drive performance, manage budgets, and develop innovative solutions to prevent homelessness and secure suitable accommodation.

Reporting to the Assistant Director, you will lead high‑performing teams, foster partnerships with health, social care and voluntary sectors,