Neighbourhood Housing Officer

TN United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated professional to engage with residents and enhance community resilience. This role involves understanding and addressing the needs of individuals and neighborhoods, fostering collaborative solutions, and promoting restorative practices. The ideal candidate will possess strong listening skills, creativity, and a commitment to continuous learning. Join a supportive team that values innovative approaches to social care, and make a meaningful impact in the lives of residents. This is a fantastic opportunity to grow and contribute within a dynamic environment.

Benefits

£250 referral bonus

Qualifications

• Ability to listen and understand resident demands.
• Ability to build capabilities and encourage tenants.

Responsibilities

• Understanding the ongoing needs of residents and properties.
• Supporting residents to solve problems at their root cause.

Skills

Listening skills

Problem-solving

Creativity and innovation

Adaptability

Knowledge development

Education

Enhanced DBS check

Job description

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Responsibilities include, but are not limited to:

• Understanding the ongoing presenting and contextual needs of residents, properties, and neighbourhoods.
• Developing skills and knowledge in key areas to meet the needs of residents.
• Supporting residents to solve problems at their root cause to build future resilience for individuals and communities.
• Learning about the work and developing the service in line with systems thinking principles to meet the changing needs of customers.
• Working closely with officers within the neighbourhood team, senior officers, and elected members to meet customer demands effectively.
• Identifying patterns in barriers and obstacles to work and addressing these collaboratively with peers and senior colleagues.
• Working proactively in neighbourhoods to understand residents and properties, and collaborating with other agencies.
• Promoting and engaging in restorative principles and participatory practices with residents and partners.

Requirements include:

• The ability to listen and understand resident demands.
• The ability to build capabilities and encourage tenants to reach their own solutions.
• The ability to use initiative creatively and innovatively to explore possibilities for improvement and more effective delivery.
• The ability to understand patterns of resident demands and adapt approaches according to individual needs.
• The ability to develop skills, knowledge, and expertise to meet resident demands in the neighbourhood.
• Enhanced DBS check dated within the last 12 months. If you are on the update service, you could be fast-tracked through our recruitment process.
• Willingness to complete an enhanced DBS check if you do not currently hold one.

Working with Archer Resourcing

We have been helping professionals find exciting new roles for years, leveraging our strong relationships with major UK social care employers to give you the best opportunities.

Due to high application volumes, we may not respond to all applications. However, we may keep your CV on file for future suitable roles.

We also offer a £250 referral bonus for anyone you refer who may be interested.