Neighbourhood Coach — Housing & Community Support

Bromford Housing Group; Wotton-under-Edge; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Occupational Health

Pension up to 10%

Employee Assistance Programme

£500 annual benefits allowance

Generous holiday allowance

CIH qualification funded

Job summary

Bromford Housing Group is seeking a Neighbourhood Coach to cover Wotton-under-Edge and surrounding areas. This field-based role combines home visits with office time to support residents, manage tenancy sign ups, and respond to low-level issues with a proactive coaching approach.

You’ll work with maintenance and lettings teams to allocate homes, balance customer expectations, and build strong community relationships.

Responsibilities

• Manage tenancy sign ups and changes
• Handle low-level anti-social behaviour
• Coaching and guidance to residents
• Build relationships with local services and stakeholders

Job description

Bromford Housing Group is seeking a Neighbourhood Coach to cover Wotton-under-Edge and surrounding areas. This field-based role combines home visits with office time to support residents, manage tenancy sign ups, and respond to low-level issues with a proactive coaching approach.

You’ll work with maintenance and lettings teams to allocate homes, balance customer expectations, and build strong community relationships.