National Director, Supported Accommodation — Remote & Travel

Niyaa People Ltd; Wigston; Remote; GBP 85,000 - 90,000; Full time

Benefits offered by this job

Company car/Car allowance

Fully remote (UK-wide)

UK-wide travel

Job summary

Niyaa People Ltd is partnering with a growing organisation to appoint an experienced Director of Supported Accommodation to oversee the day-to-day running of schemes nationwide.

This senior role requires strong operational leadership of Housing Support Officers and Heads of Supported Housing, with travel across the UK to visit schemes and address issues.

You will ensure staffing, processes and safeguarding are in place, monitor performance via KPIs, and report to the senior leadership team.

Qualifications

• Extensive experience managing supported housing or accommodation-based services.
• Proven track record leading geographically dispersed teams.
• Experience overseeing multiple schemes across different locations.
• Strong safeguarding, compliance, health and safety knowledge.
• Excellent leadership and people-management skills.
• Full UK driving licence and willingness to travel.

Responsibilities

• Take overall responsibility for the day-to-day running of Supported Accommodation schemes across the UK.
• Lead and develop Heads of Supported Housing and Housing Support Officer teams.
• Ensure schemes are appropriately staffed and operating effectively.
• Regularly visit schemes across the country to understand performance and address operational issues.
• Set clear expectations around service delivery, resident support and operational standards.
• Monitor KPIs, performance and service quality across the portfolio.
• Identify and resolve issues affecting the day-to-day running of schemes.
• Ensure safeguarding, health and safety, compliance and operational requirements are managed effectively.
• Make sure concerns raised by residents, staff or other teams are followed up and resolved.
• Put consistent processes and ways of working in place across different schemes.

Skills

Operational leadership

Housing management

Staff leadership

Risk & compliance

Multi-site oversight

Job description

Niyaa People Ltd is partnering with a growing organisation to appoint an experienced Director of Supported Accommodation to oversee the day-to-day running of schemes nationwide.

This senior role requires strong operational leadership of Housing Support Officers and Heads of Supported Housing, with travel across the UK to visit schemes and address issues.

You will ensure staffing, processes and safeguarding are in place, monitor performance via KPIs, and report to the senior leadership team.