National Data & Analytics Service Delivery Lead

NHS Scotland; Glasgow; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Learning resources

Job summary

Public Services Delivery Scotland (PSD Scotland) invites applications for a Service Delivery Manager (Data & Analytics) to lead end-to-end operational digital and data services, balancing live service delivery with ongoing development. You will manage a multidisciplinary team to ensure reliable, high-quality services that continuously improve to meet customer needs.

The role offers hybrid working patterns with base locations at Gyle Square, Edinburgh or Delta House, Glasgow.

Qualifications

• Experience delivering operational digital or data services.
• Strong leadership, developing and motivating teams.
• Background in BI, data analytics domains.
• Ability to manage complex service environments.
• Experience influencing senior stakeholders.
• Experience with governance and performance frameworks.
• Excellent communication of complex information.
• Committed to continuous improvement.]
• job_responsibilities_description":["Lead delivery and continuous improvement of data and analytics services.","Oversee service performance and manage risks and dependencies.","Engage senior stakeholders to shape service direction.","Provide leadership to a team of technical specialists.","Ensure robust governance, standards and processes."],
• CoT_job_summary_short hansı placeholder
• JOB_SUMMARY_PLACEHOLDER

Responsibilities

• Lead delivery and continuous improvement of data and analytics services.
• Oversee service performance and manage risks and dependencies.
• Engage senior stakeholders to shape service direction.
• Provide leadership to a team of technical specialists.
• Ensure robust governance, standards and processes.

Skills

Data services

Leadership

BI & analytics

Stakeholder mgmt

Governance

Performance mgmt

Analytical thinking

Communication

Job description

Public Services Delivery Scotland (PSD Scotland) invites applications for a Service Delivery Manager (Data & Analytics) to lead end-to-end operational digital and data services, balancing live service delivery with ongoing development. You will manage a multidisciplinary team to ensure reliable, high-quality services that continuously improve to meet customer needs.

The role offers hybrid working patterns with base locations at Gyle Square, Edinburgh or Delta House, Glasgow.