Data & Analytics Services Delivery Lead

NHS National Services Scotland; Glasgow; On-site; GBP 65,000 - 90,000; Full time

Job summary

NHS National Services Scotland is recruiting a Service Delivery Manager (Data & Analytics) to lead a multidisciplinary team and oversee end-to-end data and analytics services across NHS Scotland.

The role emphasizes live service management, performance governance, and collaboration with senior stakeholders to shape service direction and improvements in national data-driven programmes.

Responsibilities

• Lead the delivery and continuous improvement of data and analytics services across a complex stakeholder landscape.
• Oversee service performance, managing risks, issues and dependencies to ensure delivery against agreed objectives.
• Work closely with senior stakeholders, partners and customers to understand priorities, manage expectations and shape service direction.
• Provide leadership and direction to a team of technical specialists, supporting development, performance and capability.
• Ensure robust governance, standards and processes are in place to support consistent, high-quality service delivery.

Job description

NHS National Services Scotland is recruiting a Service Delivery Manager (Data & Analytics) to lead a multidisciplinary team and oversee end-to-end data and analytics services across NHS Scotland.

The role emphasizes live service management, performance governance, and collaboration with senior stakeholders to shape service direction and improvements in national data-driven programmes.