National Accounts Manager – UK Telecoms

Fónua Limited; Cannock Chase; On-site; GBP 40,000 - 65,000; Full time

Job summary

Fónua Limited is seeking a National Account Executive to support development, management and profitable growth of the UK national account customer base. You will work with the Director of Sales to build strong relationships, manage day-to-day accounts and execute commercial plans.

The role targets large UK retailers and national accounts, with essential prior UK national account experience and strong analytical skills.

Qualifications

• Demonstrable experience working with UK national accounts is essential.
• Experience in account management, sales or commercial roles within consumer electronics, telecoms, accessories, FMCG or related retail.
• Strong ability to build relationships with customers and internal stakeholders.
• Excellent analytical and numerical skills with sales data interpretation.
• Proficient in Excel and business systems.

Responsibilities

• Build and maintain relationships with UK national account customers.
• Support day-to-day management of assigned accounts and respond promptly to needs.
• Act as a reliable contact for queries, orders and product information.
• Maintain high levels of customer satisfaction and achieve KPIs and SLAs.
• Prepare for and contribute to regular customer meetings and account planning.

Skills

UK national accounts

Account management

Sales mindset

CRM systems

Microsoft Excel

Relationship building

Education

Degree or business qualification

Tools

CRM software

Microsoft Excel

Job description

Fónua Limited is seeking a National Account Executive to support development, management and profitable growth of the UK national account customer base. You will work with the Director of Sales to build strong relationships, manage day-to-day accounts and execute commercial plans.

The role targets large UK retailers and national accounts, with essential prior UK national account experience and strong analytical skills.