National Accounts Coordinator: Service & Growth Lead

Gunn JCB Limited; Altrincham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company pension scheme

Bonus scheme after qualifying period

Overtime paid at time and a half

Job summary

A leading machinery supplier in Altrincham is looking for a National Accounts Co-ordinator to manage customer relations and ensure high satisfaction. The role involves resolving issues, maintaining customer records, preparing quotations, and managing service coordination efficiently. Ideal candidates will have proven experience in customer service with a keen attention to detail. This position offers opportunities to work closely with an experienced team and includes a pension and bonus scheme. Join us to drive service excellence.

Qualifications

• Excellent communication and customer service skills are a must.
• Experience in customer service, aftermarket roles, or service coordination is essential.
• Strong attention to detail and multitasking ability required.

Responsibilities

• Serve as the main point of contact for National Accounts.
• Efficiently handle customer calls and provide updates.
• Prepare quotations and maintain accurate customer records.

Skills

Communication skills

Customer service

Attention to detail

Self-motivated

Education

Experience in customer service or service coordination

Tools

Customer management system

Quotation software

Job description

A leading machinery supplier in Altrincham is looking for a National Accounts Co-ordinator to manage customer relations and ensure high satisfaction. The role involves resolving issues, maintaining customer records, preparing quotations, and managing service coordination efficiently. Ideal candidates will have proven experience in customer service with a keen attention to detail. This position offers opportunities to work closely with an experienced team and includes a pension and bonus scheme. Join us to drive service excellence.