National Account Manager - Scotland

D C S Manufacturing

England

Hybrid

GBP 35,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health & Safety Induction

Integrated Management System (IMS) Induction

GDP

AML

DPSSI

Job summary

A dynamic manufacturing company in the United Kingdom is seeking a National Account Manager to drive commercial growth across a key customer portfolio. The successful candidate will take ownership of customer strategy, manage forecasting and investment, and develop collaborative plans leveraging deep customer insights. Key skills needed include excellent negotiation and communication capabilities, strong analytical skills, and experience in category management. A good standard of GCSE Maths and English is required. Training provided includes health and safety induction and GDP compliance.

Qualifications

Strong commercial awareness and confidence working with forecasts, financial models and customer plans.
Excellent communication and negotiation skills.
Strong analytical ability and genuine interest in understanding shoppers, categories and customers.

Responsibilities

Deliver supplier objectives through effective Joint Business Plans (JBPs).
Develop a deep understanding of customer KPIs and strategies.
Lead collaborative forecasting for volume and value.

Skills

Strong customer focus and stakeholder management skills

Excellent negotiation, communication and presentation skills

Strong analytical skills with confidence using Excel and PowerPoint

Category management experience

Results-focused with a proactive, initiative-driven mindset

Solid forecasting and commercial modelling capability

Understanding of P&L ownership and key commercial levers

Highly organised, able to plan effectively

Education

GCSE Maths and English

Job description

The Role

We are looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio.

In this role, you will take ownership of your customer strategy, delivering sales and margin targets while building strong relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will lead joint business planning, manage forecasting and investment, drive core range distribution, and use category and shopper insight to unlock sustainable growth across branded and own-label ranges.

Key Responsibilities

Deliver supplier objectives through effective Joint Business Plans (JBPs).
Develop a deep understanding of customer KPIs, formats, strategies and the competitive landscape.
Own and execute the customer strategy, aligned to volume, value and margin targets.
Lead collaborative forecasting for volume and value, working closely with supply chain and internal teams.
Build commercial models and long‑term customer plans, analysing investment, ROI and performance.
Manage customer investment, including invoices, claims, rebates and accruals.
Influence range, space, distribution and promotional activity to drive growth.
Track and interpret EPOS data to support insight‑led decision making.
Monitor competitor activity and provide clear, actionable insight.
Prepare concise reports and recommendations for internal and external stakeholders.
Ensure compliance with Good Distribution Practice (GDP) for medicines and medical devices where relevant.

About You

You’ll bring strong commercial awareness and confidence working with forecasts, financial models and customer plans. You’ll be comfortable influencing at all levels, proactive in your approach, and results‑focused in a fast‑paced FMCG environment.

You’ll have excellent communication and negotiation skills, strong analytical ability, and a genuine interest in understanding shoppers, categories and customers. A good standard of GCSE Maths and English is required.

Key Skills & Experience