National Account Manager

ESG Drysdale; Cupar; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

ESG Drysdale is seeking a National Account Manager to take ownership of key retail accounts and collaborate across B2B and foodservice. The role emphasizes strong customer partnerships and data-driven commercial decisions in a fast-moving fresh-food environment.

The ideal candidate will have 2+ years in retail account management, experience with multiple retailers, and the confidence to build internal and external relationships.

Qualifications

• At least two years’ retail account management experience in fresh food.
• Experience working with multiple retailers.
• Strong commercial judgement and the ability to turn data into action.
• The confidence to build relationships internally and externally.
• Someone organised, adaptable and happy to take ownership of their work.
• Fresh produce and own-label experience would be useful; Power BI or relevant apps.

Responsibilities

• Building strong customer partnerships.
• Spotting commercial opportunities.
• Making sound decisions when demand and availability change quickly.
• Working with colleagues across agriculture, operations, technical and supply chain to deliver for customers.

Skills

Retail account management

Commercial judgement

Relationship building

Tools

Power BI

Job description

MorePeople are working with ESG Drysdale to recruit a National Account Manager as the business continues to grow its commercial team.

You’ll take ownership of key retail accounts, with some involvement across B2B and foodservice. This is a role for someone who enjoys the pace of fresh food:

• Building strong customer partnerships
• Spotting commercial opportunities
• Making sound decisions when demand and availability change quickly
• Working with colleagues across agriculture, operations, technical and supply chain to deliver for customers

The right person will be commercially capable, comfortable with people and confident enough to ask questions and challenge constructively, while building strong relationships across the business.

What we’re looking for:

• At least two years’ retail account management experience in fresh food
• Experience working with multiple retailers
• Strong commercial judgement and the ability to turn data into action
• The confidence to build relationships internally and externally
• Someone organised, adaptable and happy to take ownership of their work
• Fresh produce and own-label experience would be useful, as would experience with Power BI or relevant apps.

The role offers the option of hybrid working, with one day a week at either the Cockburnspath, in the Scottish Borders or Cupar, Fife site. That said, you’ll need to be able to make that journey regularly and be flexible when the role calls for it.