National Account Manager – Foodservice

Oatly; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the oat drink sector is seeking a National Account Manager for Foodservice. The role involves managing key wholesale relationships and executing joint business plans to drive growth. Ideal candidates will have experience in the Foodservice sector and a passion for building strong customer relationships. Join a motivated team dedicated to sustainability and health.

Qualifications

• Experience managing Out of Home Foodservice accounts like Bidfood or Brakes.
• Strong commercial and financial acumen.

Responsibilities

• Manage relationships with key Foodservice Wholesale customers.
• Develop & execute customer joint business plans.
• Forecast volume sales and track performance.

Skills

Commercial Acumen

Data Analysis

Relationship Building

Job description

Hello potential future Oatly employee. It’s us, the original oat drink company that started in Sweden back 30 or so years ago.

Our mission? To make it easier for people to eat better and live healthier lives without throwing the planet under the bus in the process. If that makes you want to stand up, fist-pump, and shout, “Yes!” or even just a mild “Cool, I’m into that”, then maybe you’d like to join us. (Fun fact: we were recently voted one of 2024's best places to work for a small organisation.)

With that, let’s talk about the role.

The Role

You might've first fallen in love with Oatly by finding us in the best coffee shops across the country, and the Out of Home (OOH) sector – and in Foodservice sector in particular. Foodservice continues to be just as crucial to building the brand today.

We're looking for a National Account Manager (NAM) - Foodservice to manage our Foodservice Wholesale customers. You'll be responsible for building and managing the relationship with those customers, becoming an expert in how they work and how we can win together. Here’s the main elements of the role:

• Manage relationships with our key Foodservice Wholesale customers, like Bidfood and Brakes – building strong relationships with a range of contacts across these businesses.
• Develop & execute customer joint business plans that help deliver against Oatly's goals and those of our customers.
• Bring on new business by working closely with your customer contacts to identify opportunities and by creating bespoke proposals.
• Be the voice of your customers internally – developing a strong understanding of them, how they work, their goals, and how we can work together to achieve them (as well as our own).
• Accurately forecast volume sales for your customers and track performance against those forecasts, providing clear updates to the business on performance.
• Deliver against volume and spend targets and continually work to find new opportunities to hit those targets.
• Collaborate closely with the wider OOH team, including globally, to share learnings and further your business.
• Plan, negotiate & execute game-changing NPD launches smoothly and effectively.
• Lead and manage the business project of Machine Hacking, resulting in Oatly opening up more distribution opportunities across Foodservice with the right solution.

Who You Are

If the below sounds like you, we'd love to see an application:

• You've got a true passion for the OOH sector, in particular the world of Foodservice.
• You've got demonstrable experience managing Out of Home Foodservice accounts, like Bidfood or Brakes.
• You have strong commercial and financial acumen, including experience in executing JBPs.
• You love analysing data to uncover performance trends and opportunities – and sharing these internally and externally.
• You're equally lit up by building relationships, and are energised by being out with your customers.
• You're motivated by hitting and exceeding targets and delivering results.
• You want to be part of a motivated, enthusiastic, kind, positive and values-driven team – excited by our mission to change the food industry through our values of sustainability, health and trust.
• You'd consider yourself a self-starter who doesn’t need direct supervision to motivate you for success – you love taking ownership of your work with all the freedom that comes with it.

Another bulleted list felt redundant, so we made this page talking about all the benefits we offer to sweeten the deal working with us before you apply – if you're curious, check out this fancy page right here.

A Note On AI

We don't mind if you use AI to help you prepare to interview with us. You could use it to spell check, do some research, or even practice for an interview – it's up to you. But please don't copy and paste answers from AI, or give examples that don't reflect your experience. Our interview process is all about getting to know you, and know if you're the right fit for the job. You can also let us know you'd like to use AI in the process as a reasonable adjustment – just chat to the hiring team.