National Account Manager

TN United Kingdom; Borehamwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading skincare brand as a National Account Manager, focusing on retail and e-tail partnerships. Drive growth through strategic planning and relationship management while enjoying benefits like flexible working and private medical insurance.

Benefits

25 days holiday

Flexible working

Private medical insurance

Performance bonuses

Career development

Qualifications

• Proven experience managing retail and e-tail accounts in beauty or FMCG.
• Strong analytical skills with experience working with sales data and KPIs.

Responsibilities

• Support Senior NAM in managing retail and e-tail accounts.
• Track sales performance and identify risks and opportunities.
• Coordinate NPD launches ensuring alignment across teams.

Skills

Analytical Skills

Communication

Relationship Building

Organizational Skills

Project Management

Job description

Join the Medik8 Team as a National Account Manager - UK Retail & E-tail

Are you a commercially driven and relationship-focused individual with a passion for beauty and skincare? We’re looking for a dynamic National Account Manager to help drive growth across our UK retail and e-tail channels.

In this exciting role, you'll play a key part in shaping the future of our retail partnerships—working closely with major accounts to implement joint business plans, analyze sales performance, lead product launches, and nurture strong relationships with our retail partners.

This is a fantastic opportunity to join a fast-growing premium skincare brand, where your ideas and commercial skills will make a real impact. If you thrive in a fast-paced, purpose-led environment and are ready to advance your career, we’d love to hear from you.

Role Responsibilities:

1. Account Coordination & Execution:

• Support the Senior NAM in managing retail and e-tail accounts such as Space NK, John Lewis, Sephora, Harrods, and THG.
• Assist with executing Joint Business Plans, including promotions, launches, and campaigns.
• Manage internal processes for NPD submissions, forecasts, and marketing assets.
• Track sales performance, identify risks and opportunities.
• Support forecasting by analyzing data and coordinating with supply chain.
• Provide reporting and insights for strategic decision-making.
• Coordinate NPD launches ensuring alignment across teams.
• Support trade marketing activities, including POS ordering and campaign evaluation.
• Liaise with partners to support marketing activation and visibility.

Cross-Functional Collaboration:

• Work with Marketing, Education, Finance, and Operations teams to ensure plan execution.
• Assist in retailer meetings, presentations, and planning sessions.

Market Awareness & Relationship Building:

• Maintain communication with external partners to build trust and alignment.
• Monitor market trends, competitor activity, and consumer behavior.

Ideal Candidate:

• Proven experience managing retail and e-tail accounts in beauty, skincare, or FMCG, preferably with THG.
• Strong analytical skills with experience working with sales data and KPIs.
• Highly organized with the ability to manage multiple projects.
• Proactive, positive, and comfortable in a fast-paced environment.
• Excellent communication and relationship-building skills.
• Experience with retailers like THG, Space NK is desirable.
• Passionate about skincare and eager to grow in a commercial career.

About Medik8:

Founded in 2009, Medik8 is a British, B Corp certified skincare brand known for age-defying products that deliver results. Our mission is to simplify skincare through high-quality, effective products based on our CSA Philosophy, addressing anti-aging needs for youthful skin.

Culture & Benefits:

We are committed to sustainability, quality, and innovation. Our team enjoys benefits like 25 days holiday, flexible working, private medical insurance, performance bonuses, discounts, career development, and more.

Learn more about us on our careers page, LinkedIn, Glassdoor, and Instagram.

We celebrate diversity and are dedicated to creating an inclusive environment. If you meet most of the role requirements and are passionate about skincare, we encourage you to apply, even if you don’t meet 100% of the criteria.