National Account Administrator

Churchill Services; Gateshead; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Employee-owned

33 days leave

Enhanced maternity/paternity

24/7 online GP

Volunteer days

Perks and discounts

Training & apprenticeships

Wellbeing & Inclusion

Job summary

Churchill Services in Gateshead is seeking a National Accounts Administrator to provide vital admin support to the National Accounts team. Hybrid role based in Gateshead with a salary of £26,500–£27,000 per year, depending on experience.

You will mobilise new contracts, manage purchasing, review client billing and subcontractor spend, and keep internal systems updated with client requests from query to resolution. A proactive, organised, and communicative professional will thrive here.

Qualifications

• Previous administrative experience (accounts administration advantageous).
• Strong analytical, organisational and written/verbal communication skills.
• Proficiency in Excel and confidence with other Microsoft Office applications.
• Ability to prioritise workloads and meet multiple deadlines under pressure.
• Willingness to learn and improve processes.

Responsibilities

• Support mobilisation of new contracts.
• Manage purchasing requirements, processing and reconciling ad hoc spend.
• Assist National Account Manager by reviewing and updating client billing and subcontractor spend.
• Maintain and update internal systems with client requests from query to resolution.
• Coordinate bookings, notify clients of planned works, set up sites with subcontractors, raise purchase orders and issueInvoices.
• Provide general administrative support to ensure smooth operations.

Skills

Administrative experience

Excel

Organisational skills

Communication

Analytical

Proactive problem solving

MS Office

Tools

MS Office

Job description

Hybrid role based in Gateshead, Newcastle
£26,500 - £27,000 per annum depending on experience

We are looking for a National Accounts Administrator to join our Gateshead office, providing vital administrative support to our National Accounts team. This is a great opportunity for someone with strong organisational skills and a passion for delivering excellent customer service in a fast-paced environment.

You'll play a key role in ensuring our clients and internal teams receive the highest standard of support, accuracy, and efficiency.

As a National Accounts Administrator, you will:

• Support the mobilisation of new contracts.
• Manage purchasing requirements, including processing and reconciling ad hoc spend.
• Assist the National Account Manager by reviewing, analysing, and updating client billing and subcontractor spend.
• Maintain and update internal systems with client requests, ensuring accurate records from initial query through to resolution.
• Coordinate bookings and notify clients of planned works, including setting up new sites with subcontractors, raising purchase orders, and issuing invoices.
• Provide general administrative support as required to ensure smooth operations.

As a National Accounts Administrator, you will have:

• Previous administrative experience (experience in accounts administration is advantageous).
• Strong analytical, organisational, and written/verbal communication skills.
• A proactive, solution-focused mindset with excellent issue resolution abilities.
• Proficiency in Excel and confidence with other Microsoft Office applications.
• The ability to prioritise workloads, manage multiple deadlines, and remain flexible under pressure.
• A confident, enthusiastic, and self-motivated approach, with a willingness to learn and improve processes.
• The ability to build positive, professional relationships with colleagues, clients, and subcontractors.

What's in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued.

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually - from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..

Please note: A basic DBS check is required for this role

Keywords

National Accounts AdministratorBusiness Support AdministratorRegional CoordinatorBusiness Support Coordinator