National Accounts Administrator

Churchill Group; Newcastle upon Tyne; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33 days leave

Enhanced maternity pay

Sick pay

Online GP access

Volunteer days

Perks & deals

Training & apprenticeships

Mosaic group

Mental Health First Aiders

Awards program

DEI commitment

Job summary

Churchill Group is seeking a National Accounts Administrator in Gateshead to deliver efficient admin support to our National Accounts team. You will drive accurate client billing, subcontractor spend reviews, and seamless coordination of bookings and invoicing.

Key capabilities include strong organisational and communication skills, proficiency in Excel and MS Office, and a proactive, solution-focused approach.

Qualifications

• Strong analytical, organisational, and written/verbal communication skills.
• Previous administrative experience; accounts administration is advantageous.
• Ability to prioritise workloads and meet multiple deadlines.

Responsibilities

• Support the mobilisation of new contracts.
• Manage purchasing requirements, including processing and reconciling ad hoc spend.
• Assist the National Account Manager by reviewing, analysing, and updating client billing and subcontractor spend.
• Maintain and update internal systems with client requests, ensuring accurate records from initial query through to resolution.
• Coordinate bookings and notify clients of planned works, including setting up new sites with subcontractors, raising purchase orders, and issuing invoices.
• Provide general administrative support as required to ensure smooth operations.

Skills

Organisational skills

Customer service

Analytical

Written/verbal communication

Excel proficiency

Multitasking

Proactive mindset

Tools

Excel

Microsoft Office

Job description

Gateshead office, providing vital administrative support to our National Accounts team. This is a great opportunity for someone with strong organisational skills and a passion for delivering excellent customer service in a fast-paced environment. You'll play a key role in ensuring our clients and internal teams receive the highest standard of support, accuracy, and efficiency. As a National Accounts Administrator, you will:

• Support the mobilisation of new contracts.
• Manage purchasing requirements, including processing and reconciling ad hoc spend.
• Assist the National Account Manager by reviewing, analysing, and updating client billing and subcontractor spend.
• Maintain and update internal systems with client requests, ensuring accurate records from initial query through to resolution.
• Coordinate bookings and notify clients of planned works, including setting up new sites with subcontractors, raising purchase orders, and issuing invoices.
• Provide general administrative support as required to ensure smooth operations.
  Previous administrative experience (experience in accounts administration is advantageous).
• Strong analytical, organisational, and written/verbal communication skills.
• A proactive, solution-focused mindset with excellent issue resolution abilities.
• Proficiency in Excel and confidence with other Microsoft Office applications.
• The ability to prioritise workloads, manage multiple deadlines, and remain flexible under pressure.
• A confident, enthusiastic, and self-motivated approach, with a willingness to learn and improve processes.
• The ability to build positive, professional relationships with colleagues, clients, and subcontractors.
  We believe in rewarding talent and creating a workplace where everyone feels valued.
• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually - from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars
• Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..