Customer Service Administrator

Rise Technical Recruitment Ltd; Exeter; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Training & Development

Progression

Other Benefits

Job summary

Rise Technical Recruitment Ltd is hiring a Customer Service Administrator in Durham with hybrid working arrangements. The role involves handling customer inquiries by phone and email, performing administrative and data entry tasks, and maintaining accurate records.

You will collaborate with colleagues to ensure the team runs smoothly and efficiently, with full training provided on internal systems. The ideal candidate will have prior administration or customer service experience, strong

Qualifications

• Previous administration or customer service experience.
• Strong communication and organisational skills.
• Confident, friendly and comfortable speaking with customers.
• Full UK driving licence.

Responsibilities

• Handling customer enquiries by phone and email.
• Completing a range of administrative and data entry tasks.
• Updating internal systems and maintaining accurate records.
• Working closely with colleagues to support the smooth running of the team.

Skills

Communication skills

Organisational skills

Customer service

Job description

Customer Service Administrator

Durham, Hybrid

£27,000-£28,000 + Training & Development + Progression + Other Benefits

This is an excellent opportunity for an experienced Administrator to join a well-established construction and civil engineering business, offering a friendly working environment, hybrid working and genuine opportunities for progression.

Are you an organised Administrator with strong communication skills, looking for a long-term opportunity with an established business?

This established construction and civil engineering business has significant long-term frameworks secured and is continuing to grow across the region. Working from their head office, you will join a friendly and supportive team, handling a mixture of customer enquiries and administrative tasks. Full training will be provided on the company's internal systems.

The ideal candidate will have previous administration experience and be confident speaking with customers. You will be organised, friendly and proactive, with a willingness to get involved in a varied role and support the wider team.

The Role:

• Handling customer enquiries by phone and email
• Completing a range of administrative and data entry tasks
• Updating internal systems and maintaining accurate records
• Working closely with colleagues to support the smooth running of the team

The Person:

• Previous administration or customer service experience
• Strong communication and organisational skills
• Confident, friendly and comfortable speaking with customers
• Full UK driving licence

Reference Number: BBBH280298