Customer Service Administrator

Rise Technical Recruitment Ltd; North East; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Training & Development

Progression

Other Benefits

Job summary

Rise Technical Recruitment Ltd is seeking a Customer Service Administrator in Durham with hybrid working. The role offers a salary between £27,000 and £28,000 plus training, development opportunities, and additional benefits.

You will handle customer enquiries, manage administrative tasks, and maintain records, joining a supportive team. The successful candidate will have prior administration or customer service experience, strong communication skills, and a proactive approach to supporting

Qualifications

• Previous administration or customer service experience.
• Strong communication and organisational skills.
• Confident, friendly and comfortable speaking with customers.
• Full UK driving licence (preferred)

Responsibilities

• Handle customer enquiries by phone and email.
• Complete a range of administrative and data entry tasks.
• Update internal systems and maintain accurate records.
• Work closely with colleagues to support the team smoothly.

Skills

Strong communication

Organisational skills

Data entry

Customer service

Tools

Internal systems

Job description

Customer Service Administrator

Durham, Hybrid

£27,000-£28,000 + Training & Development + Progression + Other Benefits

This is an excellent opportunity for an experienced Administrator to join a well-established construction and civil engineering business, offering a friendly working environment, hybrid working and genuine opportunities for progression.

Are you an organised Administrator with strong communication skills, looking for a long-term opportunity with an established business?

This established construction and civil engineering business has significant long-term frameworks secured and is continuing to grow across the region. Working from their head office, you will join a friendly and supportive team, handling a mixture of customer enquiries and administrative tasks. Full training will be provided on the company's internal systems.

The ideal candidate will have previous administration experience and be confident speaking with customers. You will be organised, friendly and proactive, with a willingness to get involved in a varied role and support the wider team.

The Role:

• Handling customer enquiries by phone and email
• Completing a range of administrative and data entry tasks
• Updating internal systems and maintaining accurate records
• Working closely with colleagues to support the smooth running of the team

The Person:

• Previous administration or customer service experience
• Strong communication and organisational skills
• Confident, friendly and comfortable speaking with customers
• Full UK driving licence

Reference Number: BBBH280298