Multisite Referral & Scheduling Coordinator

The Methodist Church in Britain; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

The Methodist Church in Britain is seeking a Service Administrator to support three health and wellbeing services within Sutton Primary Care Networks. You will log and triage referrals, make introduction calls, schedule initial consultations and send appointment reminders.

You will also help manage appointment books, waiting lists and staff travel-related admin. Experience with Excel and diverse environments is valued, along with strong communication and organisational skills to support audits,

Qualifications

• Good knowledge and use of Microsoft Excel and file-based systems.
• Knowledge of equal opportunities, diversity and inclusion policies.

Responsibilities

• Log and triage referrals and return inappropriate ones to referrers.
• Carry out introduction calls to referred patients to set out expectations.
• Book initial consultations with the appropriate service team member.
• Send appointment reminder texts and manage bookings.
• Manage appointment books, active patient caseloads and waiting lists.
• Support service reporting for GP practices with service leads and HW Manager
• Carry out other agreed admin tasks and support audits and meetings.

Skills

Excel

Communication

Organisational skills

Approachable

Tools

EMIS

Job description

The Methodist Church in Britain is seeking a Service Administrator to support three health and wellbeing services within Sutton Primary Care Networks. You will log and triage referrals, make introduction calls, schedule initial consultations and send appointment reminders.

You will also help manage appointment books, waiting lists and staff travel-related admin. Experience with Excel and diverse environments is valued, along with strong communication and organisational skills to support audits,