Remote NHS Administrative Lead — Mental Health Team

The Methodist Church in Britain; Huntingdon; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Some flexibility with working hours

All necessary IT equipment provided

Job sharing considered for the full‑t

Culture prioritises staff engagement

Job summary

The Methodist Church in Britain is seeking an flexible administrator to support the Huntingdon and Peterborough Mental Health Support Teams and NHS partners. You will manage referrals, appointments, letters and patient records, blending office and remote working.

You will help set up new processes for January 2027 launches, contribute to governance data, and support recruitment and team training, with a culture focusing on staff engagement and development.

Qualifications

• NVQ level 3 or equivalent relevant experience.
• Experience in an administrative role.
• Experience with Microsoft Office programmes (Word/Outlook/Excel).
• Experience in a public-facing administrative role.

Responsibilities

• Manage the patient referral process using SystmOne to register, process, check, update and discharge patients.
• Arrange and manage referrals and appointments for the team.
• Type and send appointment, clinical and discharge letters.
• Maintain accurate patient records to SOPs, including scanning and filing.
• Provide team administration: minutes, room bookings, meetings and organising the team.
• Record governance data and produce information for reports.
• Respond to queries from the team and liaise with external agencies.
• Order equipment and liaise with procurement; monitor use.
• Develop and implement new processes and best practice.
• Support recruitment and train staff within your remit.

Skills

Excellent communication

Interpersonal skills

Prioritisation

Public interaction

Word, Outlook, Excel, Teams

Teamwork

Initiative

Education

NVQ level 3 or equivalent

Tools

Word

Outlook

Excel

Teams

Job description

The Methodist Church in Britain is seeking an flexible administrator to support the Huntingdon and Peterborough Mental Health Support Teams and NHS partners. You will manage referrals, appointments, letters and patient records, blending office and remote working.

You will help set up new processes for January 2027 launches, contribute to governance data, and support recruitment and team training, with a culture focusing on staff engagement and development.