Multisite Facilities & Front Desk Coordinator

JIK-Integral UK Limited; Coleshill Heath; On-site; GBP 28,000 - 38,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Birmingham is seeking an experienced Facilities Building Coordinator to deliver facilities management and customer service at Compton House, with oversight of Power Engineering Services and DRC sites. The role combines facilities coordination with front-of-house reception support on Mondays and Fridays and as needed.

The role requires 3–5 years in integrated facilities management, strong communication and stakeholder skills, and proficiency with MS Office and

Qualifications

• 3–5 years' experience in integrated facilities management
• Front-of-house/reception experience, ideally in corporate settings
• Excellent communication, customer service, and stakeholder management skills
• Proficient in MS Office, CAFM/CMMS systems, and Building Management Systems
• Strong organisational skills with ability to manage multiple priorities
• Knowledge of H&S regulations, risk assessments, and safe working procedures

Responsibilities

• Oversee Helpdesk scheduling, PPM, and reactive maintenance across all sites using CAFM systems.
• Manage mobile engineers, contractors, and service providers to ensure timely completion within SLAs.
• Conduct RAMS vetting, contractor sign-off, and quality assurance.
• Coordinate hard and soft services including cleaning, housekeeping, emergency call-outs, and small projects.
• Monitor vendor performance, manage purchase orders, and ensure compliance with standards and schedules.
• Provide professional reception coverage and manage visitor access and queries.

Skills

Years of experience

Front-of-house experience

Communication skills

MS Office proficiency

Facilities coordination

H&S knowledge

Education

IOSH/NEBOSH certification

Tools

CAFM/CMMS

Building Management Systems

Job description

Jones Lang LaSalle (JLL) in Birmingham is seeking an experienced Facilities Building Coordinator to deliver facilities management and customer service at Compton House, with oversight of Power Engineering Services and DRC sites. The role combines facilities coordination with front-of-house reception support on Mondays and Fridays and as needed.

The role requires 3–5 years in integrated facilities management, strong communication and stakeholder skills, and proficiency with MS Office and