Facilities Experience Coordinator (Multi-Site)

Jll; Park Central; On-site; GBP 30,000 - 42,000; Full time

Job summary

JLL is seeking an experienced Facilities Building Coordinator to deliver exceptional facilities management and customer service at Compton House, with operational oversight of Power Engineering Services and DRC sites.

This role combines facilities coordination with front-of-house reception support, RAMS vetting, and contractor sign-off, while monitoring vendor performance and ensuring compliance with SLAs.

Qualifications

• 3-5 years' experience in integrated facilities management within commercial environments.
• Front-of-house/reception experience, ideally in corporate settings.
• Excellent communication, customer service, and stakeholder management skills.
• Proficient in MS Office, CAFM/CMMS systems, and Building Management Systems.
• Strong organisational skills with ability to manage multiple priorities.
• Knowledge of H&S regulations, risk assessments, and safe working procedures.

Responsibilities

• Oversee Helpdesk scheduling, PPM, and reactive maintenance across sites using CAFM systems.
• Manage mobile engineers, contractors, and service providers to ensure timely completion within SLAs.
• Conduct RAMS vetting, contractor sign-off, and quality assurance.

Skills

Communication

Customer service

Stakeholder management

Organisation

Tools

CAFM/CMMS (Corrigo)

Job description

JLL is seeking an experienced Facilities Building Coordinator to deliver exceptional facilities management and customer service at Compton House, with operational oversight of Power Engineering Services and DRC sites.

This role combines facilities coordination with front-of-house reception support, RAMS vetting, and contractor sign-off, while monitoring vendor performance and ensuring compliance with SLAs.