Multichannel E‑Commerce Lead (eBay, Amazon, Shopify)

Confidential; West Midlands; On-site; GBP 32,000 - 40,000; Full time

Job summary

Confidential in Birmingham is seeking an experienced E-commerce Specialist to oversee and develop growing online sales operations. This onsite role combines strong marketplace expertise with leadership to drive performance across multiple channels including eBay, Amazon, and the company website.

You will manage and mentor a team, optimise listings, pricing, stock, and promotions, and use Linnworks to coordinate multichannel fulfillment.

Responsibilities

• eBay Management: Take ownership of the company's eBay account, overseeing product listings, pricing, promotions, sales performance and marketplace optimisation.
• Team Leadership: Manage, support and develop a team responsible for Amazon and website operations, ensuring workloads are prioritised and performance targets are achieved.
• Marketplace Growth: Identify opportunities to increase revenue, improve conversion rates and expand the company's online presence.
• Shopify Management: Oversee website operations through Shopify, ensuring product information, stock availability and the overall customer journey are maintained effectively.
• Linnworks Management: Utilise Linnworks to support multichannel order management, stock synchronisation, product data and operational efficiency.
• Performance Analysis: Monitor sales figures, margins, conversion rates and marketplace KPIs, using data to identify areas for improvement.
• Product Listings: Ensure product listings are accurate, engaging, commercially competitive and optimised for visibility across relevant sales channels.
• Stock and Order Management: Work closely with internal teams to maintain accurate inventory, minimise fulfilment issues and ensure orders are processed efficiently.
• Continuous Improvement: Review existing processes, identify inefficiencies and implement improvements across the company's e-commerce operations.
• Cross-Channel Coordination: Ensure eBay, Amazon and the company website operate cohesively, maintaining consistent pricing, product information and customer service standards.

Skills

Marketplace management

Team leadership

E-commerce

Shopify

eBay management

Linnworks

Analytics

Tools

Shopify

Linnworks

Amazon Seller Central

eBay

Job description

Confidential in Birmingham is seeking an experienced E-commerce Specialist to oversee and develop growing online sales operations. This onsite role combines strong marketplace expertise with leadership to drive performance across multiple channels including eBay, Amazon, and the company website.

You will manage and mentor a team, optimise listings, pricing, stock, and promotions, and use Linnworks to coordinate multichannel fulfillment.