Multi-Trade Operative

Sanctuary Group; Cramlington; On-site; GBP 34,000 - 37,000; Full time

Job summary

A community-focused organization is seeking a Multi-Trade Operative to join their team in Cramlington. This role involves repairs to void properties across the North East, ensuring that tools and equipment are in good condition and participating in an out-of-hours rota. Candidates must be qualified to NVQ Level 2 in a core subject and have experience in plumbing and plastering. The position offers a salary between £34,376 and £36,185, with an attractive employee benefits package including 25 days annual leave and a pension scheme.

Benefits

25 days annual leave plus public holidays

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical).
• Awareness of health and safety regulations and working legislation.
• Working experience of analysing and diagnosing problems and implementing effective solutions.

Responsibilities

• Attend void properties to carry out construction, fault fixing, and maintenance duties.
• Ensure tools and equipment are maintained in good condition.
• Resolve problems and ensure customers are informed throughout the process.
• Participate in the Out of Hours rota.

Skills

Plumbing

Plastering

Carpentry

Joinery

Kitchen and Bathroom installations

Wall tiling

Vinyl floors

UPVC door and window fitting

Education

NVQ Level 2 in a core subject

Unvented - G3 Certificate

Water Regulations (WRAS)

Job description

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Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 01/01/2026

Requisition: 226336

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Newcastle (Cramlington) based covering The North East

£34,376 - £36,185 per year

40 hours per week – Monday to Friday – 8:00am to 4:30pm

We are seeking a Multi-Trade Operative to join our Void properties team based in Cramlington. This role involves carrying out repairs to void properties across the North East region. Role may also include being asked to cover the responsive team and carry out work in tenanted properties from time to time.

The role of Multi-Trade Operative will include:

• Attending void properties to carry out construction, fault fixing and maintenance duties
• Ensure tools and equipment are maintained in good condition, restocking them as needed
• Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Participate in the Out of Hours rota, approximately one week every eight weeks

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines - Plumbing or Plastering is essential, Carpentry, Joinery, Kitchen and Bathroom installations, wall tiling, vinyl floors, UPVC door and window fitting
• Working experience of analysing and diagnosing problems and implementing effective solutions
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.